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Enterprise Vault

Discussion Posts

Resolved! Pros and Cons/Feature comparison of EV and EV.Cloud

I was wondering if anyone has a link to a feature by featire comparison or a Pros and cons of  Enterprise Vault (on Premise) vs. EnterpriseVaul.cloud. I have a lot of time in on the Pn rremise but do not not know much about the .cloud version.

Chris_Burke by Level 3
Partner Accredited
  • 658 Views
  • 2 replies
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Resolved! How to install EVOM

Hi there,   i am new on EV installation. As my preparation on installing the EVOM, just need advice on the pre-requisite, installation and post installation. Mainly concern if there any important action any i have to be aware on this?   higly appreci...

chikarizee by Level 3
Partner
  • 1979 Views
  • 16 replies
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Resolved! EV unable to connect to SQL after AD Upgrade

Hi,  In one of our test environments an upgrade to AD was performed. Now running AD 2012 w/ 2008 R2 Functional Level.  Unfortunately the EV services were not stopped - and now the EV Directory Service is unable to start, as it can no longer connect t...

wandarah by Level 5
Partner Accredited
  • 453 Views
  • 9 replies
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Resolved! EV 9.0.4R1 company leaver archive doesn't run ?

Hi People, Based on this Tech article: http://www.symantec.com/business/support/index?page=content&id=TECH67757 I have set the immediate archive for people that have just left the company for both enabled and disabled AD accounts in the specific OU, ...

Resolved! EV10 DR solution

Hi I think this is a topic that has been discussed several times, but I'm still struggling to fully grasp the options to design an EV DR solution. My environment will consist of three VMware vm's - 1 x SQL 2008 vm for the EV databases, 1 x EVserver f...

KeirL by Level 6
Partner
  • 575 Views
  • 7 replies
  • 1 kudos

Resolved! KVS dll file causes IE to crash: gsprs.dll

The log files do not reveal errors. It occurs while using IE. IE then crashes and references the file. It cannot be unregistered or re-registered. Faulting application iexplore.exe, version 8.0.6001.18702, faulting module gsprs.dll, version 15.0.0.22...

jroe by Level 4
  • 784 Views
  • 7 replies
  • 0 kudos

Resolved! Enterprise Vault wont archive new users

Hey I`ve got a problem with Enterprise Vault. A long time ago we made some new users that replaced old usersnames. We disconnected the old users from the exchange mailboxes and connected the new users to their existing exchange mailbox. Now ...

hystad by Level 4
  • 446 Views
  • 2 replies
  • 0 kudos

Resolved! EV90 EMC clip not replicating - resolve how?

Hello all, Using EV90SP2, with EMC Centera as storage for Journal Stores. On 1 Journal server, there is an issue with 'items awaiting backup/replication'. This seems to be due to 1 clip being parked (viewable in the EMCCenteraViewer) EMC support has ...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 1150 Views
  • 10 replies
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Resolved! Arrangement of PlaceholderServiceps.dll

In my customer's environment Enterprise Vault version: It upgraded to 10.0.3 from 8.0.5. FSAAgent was simultaneously installed in the file server of MSFC composition. (File server OS:Windows Server 2008R2) After about three weeks passed, EvPlaceHo...

Resolved! rightfax plugin prevents vaulted emails from loading properly

when opening a vaulted email with the rightfax plugin enabled (which isnt really in use since its not a new email to send a fax for): "there was an error loading this item -- some functionality may not be available" then: "the handle is invalid. 8007...

jroe by Level 4
  • 1763 Views
  • 17 replies
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Resolved! FSA access using Apple Mac Clients

Hello all,   I have already reviewed the below linky, which is now a little old, detailing the issues arround Apple Mac clients and FSA, along with the recomendation to use the Group Logic ArchiveConnect client on the Mac's https://www-secure.symante...

MMcCr by Level 4
Partner Accredited Certified
  • 920 Views
  • 6 replies
  • 0 kudos