cancel
Showing results for 
Search instead for 
Did you mean: 
Enterprise Vault

Discussion Posts

Resolved! Server Migration Wizard to move domain

Hi AllI am pretty sure I know what the answer is going to be but just interested to see if anyone has tried it.I have a customer on EV 10 and want to to go to EV 12.Original plan was to upgrade EV 10 to EV 11 and use the EV 12 server migration wizard...

SolarP by Level 6
Partner Accredited
  • 1799 Views
  • 11 replies
  • 0 kudos

restore of a single item after deletion by storage expiry

i have the old partition backup and old copy of DB. i need to only restore 100 emailswhats the best option?1. evsvr repair?2. restore copy of old vault store db...- do i need to restore directory db - not require i should think as i have the archive ...

Merv by Level 6
Partner
  • 779 Views
  • 3 replies
  • 0 kudos

Enterprise Vault - CAB File Questions

Recently noticing too many cab file corrution issue in our environment . called up veritas and didnt get much clear information.we have EV version : 12.0.3on Windows 2012.Please advice what could be the reason .

Enterprise vault restore

I have been tryng to restore some .cab files to altertnate server .The restore says complete, but i dont see the files in the destination server.Is it possible to restore ev files to alternate server?

Search in Enterprise Vault 12.3

We don't own discovery accellerator, but I need to perform a search for items in an archive. I remember in older versions you could add Search?Advanced onto the URL to get to the advanced search. Here I could find all items and add them to a basket. ...

btrowdy by Level 3
  • 422 Views
  • 1 replies
  • 0 kudos

Enterprise vault re-hydrate all messages in date range

Hi There,I hope someone on these forums can help me with a problem.I would like to find away to rehydrate all emails archived in the last 2 years for all users  (so that the original emails appear in their Exchange mailbox). I'm aware that this can b...

DA - upgrade Customer database manually.

Hello all, Long story short, I have 1 DA customer database which is EV9.0.4. For whatever reason, this database is not upgraded (current is 11.0.1CHF5), nor is it in the EVBAADMIN page. Does anyone know which SQL scripts to run, and which order, agai...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 178 Views
  • 1 replies
  • 0 kudos

Error when opening Outlook

I am seeing a problem every time a customer opens outlook.  They receive a 'Outlook Data File" error that the file "C:\Users\<username>\AppData\Local\Temp\EnterpriseVault\EV139FC.temp" cannot be found.  I do not see any event log errors and cannot fi...

Randy-V by Level 1
  • 357 Views
  • 1 replies
  • 0 kudos

Resolved! Outlook Add-in with 12.4

Hi All,We are encountering a strange error. The Outlook EV Add-in is generating a local storage error in Outlook however it connects with no issue in IE, then after the connection is established the Outlook Add-in works. Has anyone seen this before? ...

Resolved! Storage Delete - Failing

Hi As of a few days ago we are getting the following error: Failed to delete archive 'Robyn Smith' because the Indexing Service on server.domain.co.uk could not be contacted.Check that the Indexing Service is started and has completed any pending ini...

Marcrp by Level 5
  • 1350 Views
  • 7 replies
  • 0 kudos

Resolved! Storage Expiry not expiring all items

Hello all, EV11.0.1 CHF5. I have an 'old' environment in which Storage Expiry is enabled. The retention category is 5 years. The youngest items is from 5-12-2013 (December 5th 2013). Storage Expiry has deleted almost all items, except for 607. I have...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 256 Views
  • 1 replies
  • 0 kudos

Cannot create support case.

Hi,I just want to create a techical supportin in veritas.com login with my account but i cannot find "teachical support" under "Create a support case". and I just can select below option:BillingCredit and collectionsCustomer informationEnterpise flex...

Y1251 by Level 4
  • 307 Views
  • 1 replies
  • 0 kudos

EV Discovery Accelerator SQL Query

Hi AllI'm trying to run a SQL query to get a List of all Cases created in DA.  But I need the following fields:Case Name, Case Owner, Creation Date ,Case Status and Number of hits per caseI'm Not sure how to add the Case Owner and the number of hits ...

Nickcru by Level 2
  • 307 Views
  • 0 replies
  • 0 kudos

Resolved! Discovery Accelerator - find who was in a search

Hello all, I need to set Legal hold on case where specific people were targeted. As I have 100's of cases, and no overview which case is for who, can I somehow get the information from SQL? I am looking for a query which would return Case-ID, and the...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 351 Views
  • 1 replies
  • 0 kudos

Storage Service will not stay running

Hey all,I'm running EV 12.3 on a Windows 2016 environment with SQL 2017 on W2016.Having an issue enabling mailboxes, as the storage service won't create an archive for the user. Storage service no longer stays running and crashes when I start it. Whe...

wjones by Level 2
  • 513 Views
  • 2 replies
  • 0 kudos

Where is my saveset ID stored

Hi, is there a way to determin which vault store a particular saveset ID is stored in?I know evsvr can do it but i have 1000's to sort so needs to be done programmatically. Can it be done in SQL?

R0bsk1 by Level 3
  • 550 Views
  • 2 replies
  • 0 kudos