I have upgraded EV11.5 to EV12.4All is working fine, except the users cannot download any items from Outlook or Search.Not sure if its an IIS permissions issue or EV ?Error:HTTP Error 500.0 - CreateObject:424The page cannot be displayed because an in...
Dear All,Is there any way I can complain about a very bad customer support event?I opened a support case almost 6 months back and until now I don't have a resolution. What makes the customer support worst is the way support team is handling the case....
We have Enterprise Vault 12.4.0.1303I have one user who reports not being able to double-click a message in the EVS top pane to open it.She can open it with right-click and Download but then when she tries to forward it, the body of the message is bl...
Some of our Vault stores are reporting that the SQL database backup hasnt been run for X days in the Admin Console.I checked with our DBA's and they confirmed that the backup are completing daily on their scheduled times.There are other databases on ...
We are seeing the issue listed in https://www.veritas.com/support/en_US/article.100042824 And know how to correct it but our security group was asking if installing Microsoft ODBC Driver 11 for SQL Server or Microsoft ODBC Driver 13 for SQL Server w...
Hi,I know FSA Agent is needed to create placeholders of the archived files, but once the placeholders are created, if at any point we decide to stop archiving more files but we want to still have access to the files, is FSA agent needed to restore fi...
Hello,I need get more information about building blocks. As I understand from Admin Guide. I need SQL server separate and all partitions on shared storage. And all Extra Requirements.Lets say I am archiving Journal and Mailbox. I installed already EV...
We have an EV environment that is no longer actively archiving new items and is just used to allow users to recall previously archived items from their mailboxes. The environment is EV11.0.1 and as it's being slowly decommissioned we don't have any i...
He guys,we have Windows 7 Clients, Windows 10 Clients, Windows 2008 R2 Terminal Server and a Windows 2012 R2 Terminal Server.On every of the named above destinations the EV Addin is working properly.But since some weeks, the EV Addin 12.4 on the Wind...
We will be moving EV 12 soon so I was testing the new search in EV 11.We are on 11.0.1 CH5 and have Outlook 2016 users. I enabled the search for a few users including me and everytime I click on search archive, it takes 5 to 10 minutes for the page t...
Hey guys,I started an import job for a PST in my EV 12.3 over night, because it was a 30GB PST. :(Now in the morning I got the following message:Item has not been added to the storage queue because the remaining disk space of the queue has breached i...
Hello,let's imagine the following scenario.Customer has hundreds/thousands of PST files historically. But he no longer operates on-premise MS Exchange environment for a few years, he is running Exchange 365.He is now considering Enterprise Vault purc...
Hi, I cannot connect to OWA via Office Mail App. The bar within OWA is there but I will always get a failure "initialization failed". I have created a Mail App for one user. Exchange DAG 2016 2x Enteprise Vault 12.3 any ideas what this could be?
Hi I have an EV 12.2 environment with 2 x EV servers. I archives out EV journal and the other the users mailboxes. We have about 800 user archives and 1 journal archive. I no longer want to archive users mailboxes and need to decommission the EV mail...
Hello,Following Gertjan recommendation I will start a new thread.If you have failed items in an Enterprise Vault server with SMTP Service installed, but you have more EV servers on the site with SMTP service configured with address rewriting to archi...
I have a migration of placeholders from one volume to another volume in the same file server. I have run the command like this: FSAUtility.exe -pm -s "\\server\folder" -d "\\\server\folder" -l 0There were errors with the placeholder migration See t...
I need SMTP Journal archiving In crossforest enviomentHow I should configure SMTP Connector with Smart Hosts or Connector with MX record.booth environments are on Exchange 2013, only one of they is in trust forest
Dear Team,Once again I need your help with below Setup......... I have enterprise vault 12.4 server and targetting domino mailbox for archiving.as well as .nsf file migration to the same user's mailbox's As per EV prerequisite need to install domino ...
We moved our On premise Exchange to O365 but left the existing EV archives as is. We have a 3 year retention policy and EV will die on the vine in another 2 years. We want to replace the 5 physical servers with a single HyperV node. We are running EV...
My company is early in the process of moving from Enterprise Vault (12.2.3.1576) to Office 365. My manager wants me to discontinue archiving e-mail messages. Will disabling the Exchange Mailbox Archiving Task be enough, or do I need to take other...
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