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Enterprise Vault

Discussion Posts

Where is my saveset ID stored

Hi, is there a way to determin which vault store a particular saveset ID is stored in?I know evsvr can do it but i have 1000's to sort so needs to be done programmatically. Can it be done in SQL?

R0bsk1 by Level 3
  • 2 replies
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EVORT download not working

Hello,I cannot download this tool. It says: "An error occurred while processing your request.Reference #50.8c6ddead.1550049457.1ad55071"I have cleared cache,tried from different devices and the issue is the same.Is some problem with the download link...

marusic by Level 2
  • 1 replies
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Request for 10.0.4 CHF3

Hello, we're looking for a copy of EV 10.0.4 CHF3, which does not appear to be available on the the website anywhere.  We have a migration project going on and we're running into some issues that may be resolved with that hotfix.  We would rather not...

FSA Unable to Retrieve or Restore Files

We have an older version of EV (10) thats not supported so we are left to figure this out ourselves. We basically have files in a project folder that were archived with EV (FSA) and users are unable to open the files. The files have a gray X and show...

Modify permissions for folders created in Virtual Vault

Hello everyone, I've already searched for this but did not find a suitable information. Lets assume users are only working in Virtual Vault, creating folders, moving items and so on. What if a user wants to give another user access to a folder create...

Marcde by Moderator
Partner    VIP    Accredited
  • 2 replies
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Outlook for Mac 401 unauthorized access

Hi,In Outlook for Mac 2016 when I am trying to click enterprises vault on reading pane it gives error 401 unauthorized access. Access denied due to bad credentials.I reinstalled ev client and Outlook and updates but same issue.I should get pop up to ...

Resolved! Enterprise Vault Search Download all Attachments

Hi,We have Enterprise Vault 11.0.1 CHF5 install, we have some user testing the Enterprise Vault Search and this user request a way to download all Attachments from Enterprise Vault Search with out download the all message, most of them access Vault f...

Tonaco_pt by Moderator
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EVS customise columns for all folders

Hi everyoneUsing Enterprise Vault 12.4 and though like the EVS search, frustrated with a couple of things.The main one having to manually show the Retention and Folder columns for EACH folder individually.This is quite laborious when you have many fo...

Zatirev by Level 3
  • 0 replies
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Resolved! Throttling Policy for new E2013

Do we need to create a new throttling policy if we are introducing Exchange 2013 servers in Exchange 2010 environment?I found this article: there is a note:Note: Please do not follow this ste...

Enterprise Vault mail archiving options

Hi allI would like to expouse my business case, looking for any alternative using EV that would meet my company needs. I am not a technical expert, so I will try to explain it in my words.We are currently looking for an email archive solution, but, w...

EV 12.1.0 Renew ssl cert

Hi There,Our SSL Certificate's time ends soon. So we will set up a new ssl certificate.How can we setup the new SSL cert*

Resolved! IE 11 vs EV 12.4

Upgraded EV to 12.4 from from version last week.We never used the new search interface with version 11.Unfortunately people who use Internet Explorer 11 keep getting e.g."Enterprise Vault Search"Your search request failed."Wait and try ag...

FSA on W2016

Dear Experts!We set up the following POC environment:- Veritas EV12.4- FSA agent running on same machine- OS is: 2016- We are accessing one share as a target- We are accessing one share as a sourceWe set up one rule, which is migrating the content to...

paulo7 by Level 4
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Resolved! Unable to archive one mailbox in Enterprise Vault 11.0.1

We have a mailbox that used to archive but now only says "Partially processed: pass limit reached" on the archive report.The mailbox is enabled and not hidden, and it has been moved to a new database on Exchange.It is in the correct Enterprise Vault ...

Office mail app Add-in error in OWA 2016

Hello, Maybe you guys have any idea of what could be triggering the error attached when some (not all) users are trying to retrieve archived items via OWA. Basically the Office Mail App failed to load and returns this error. I have removed and redepl...

LorenaD by Level 3
  • 2 replies
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Enterprise Vault 12.4 and OWA 2013 CU21 ...

Hello, I have an issue with EV Office Mail App in OWA 2013 CU21 ... In the tab Enterprise Vault I can see "Initilization Failed" ... when I check in the Compatibility Chart, it's a know issue with CU18 to CU 21 ... but I search a workaround, have you...

Titoine31 by Moderator
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Resolved! EV Outlook Plug-in Inquiry File Size

Hi,What is the file size of the Outlook Plug-in of EV?Is is also creating Cache data file?How Big is the data file?Does it store data file Locally?How Big the data file Locally?Thank you in advance. Regards,Ton 

MSMQ and upgrade

EV UpgradeI am trying to work through the Enterprise Vault™ Upgrade Instructions 12.4, upgrading from version am at the step "Allowing the MSMQ queues to empty" (p. 33) but one of our four EV servers is taking a long time to clear its ...