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Enterprise Vault

Discussion Posts

Resolved! EV9SP2 - FSA - How to find belonging useraccounts

Hello all, I have been asked if it is possible to find which users have items in the FSA archives. As I am primarily working with EV for Exchange, I am not sure where to start. I know the securitydescriptors are stored somewhere, but I also noticed o...

GertjanA by Moderator
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Resolved! FileServerEntry table DNS Name for one target file server

Hi, We have issues with reporting saying that unable to resolve file server FQDN. Looking at FileServerEntry table looks like all server has FQDN in DnsName aaprt from that one server which has only short name under DnsName column. Can we edit that m...

ia01 by Level 6
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Resolved! Regarding the EVSVR utility

Hi,   I run the EVSVR utility in arc server to idetify how many DVS files are missing. I found the following result. Saveset records: 4958742 2012-12-15 00:29:32  2012-12-15 00:29:32  Stop Requested 2012-12-15 00:29:32  2012-12-15 00:29:34  2012-12-1...

Resolved! Unable to open vaulted message from Outlook

I have a curious situation.  I have one user who cannot open vaulted messages in her Outlook.  She gets the following pop-up: "Could not process the selected items.  Reason: A server error has occurred." "The URL sent to the web server did not contai...

Restoring emails from Journal failing...

Hi, I'm trying to restore a couple of emails from the journal to a users mailbox but they keep failing. Event ID: 2270, and 2227 appear in the event log when I try this, I have researched the error and it suggests its a problem with access rights, al...

pss53 by Level 4
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Resolved! move archive query

Hi   can anyone assist here...   we have an old move archive job stuck on step 2 of 5 however the EV source server has been decommissioned months ago. Is there a table in SQL where we can manually remove this job  to clear it form the EV move archive...

GTK by Level 6
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Resolved! EV10 FSA recall issues while using passthrough recall

Hi, We are having issues while using EV10 FSA recall issues while using passthrough recall. Randomly archived files failed to open with error - you do not have write permissions to this file. When we disable passthrough recall it works fine for any a...

ia01 by Level 6
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Resolved! List Names From "DOMAIN" remains empty

Hi Guys! One of our customer is currently haveing an issue that he cannot add users from one of his sub domains. The list in the Add User dialogue remains empty. Has someone had this issue before, or any suggestions for troubleshooting? There are no ...

STHN by Level 5
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Resolved! rules in EV

Hi   We are using EV 9.0.2 and DA Lotus Domino 8.5 with journal archiving 1. Can we set a rule in EV so that certain key words / patterns (Credit card no pattern, passport / UID pattern in excess of say 10 etc ) are recognised and mail sending blocke...

mayu by Level 4
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Resolved! Evault 10 for Exchange 2010 in DAG and WNLB

Dear All, Below is the configuration. 1 DC W2008 R2 2 Mailbox role in E2010 DAG 2 HUB and CAS in WIndows NLB with Casarray. How to configure Enterprise vault 10 in this environment. Please share any document is available.

Mmkhan by Level 3
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Resolved! EV 9.0.2 email archiving

We are using EV 9.0.2 to archive Exchange 2010 email.  We have it setup to leave a shortcut in the mailbox for Vaulted items.  Our end users are using Outlook 2007 SP3.  My question is this: Is there an easy way to tell what the newest or oldest arch...

Resolved! EV VAULT 9.0.X move sql DB's to new server

I had my symvault server die with no known good backups. I had to restore from a 6 week old backup. I was able to get the majority of everything backup and the Vault concil working but I am having a brain fart on updating the Fingerprint database to ...

SammyC3 by Level 3
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Resolved! Exchange 'Notes'??

Back again! Just a quick one this time. I have been through the Admin Guide but there's nothing obvious about what it does. Where would a 'Locate & Migrate' PST migration put migrated Notes?? This is the first person in a year that asked about Outloo...

Resolved! EV 10; Domino-Archiving: Changes in EVDGMail.ntf

Hello everybody, one of our customer need more detailed information about the file EVDGMail.ntf (EV10) and the difference to evdgmail_85.ntf. In which way is this file backwards compatible?   I know the Explanation from Symantec : This is the templat...

Kai_Schröer by Level 5
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Resolved! Delete Archive Permissions?

Hi,   scenario: user have mailbox, archive created. on exchange side - permission were set to an additional user, permissions inheritance to EV also worked. the user left work. after 30 days - mailbox deleted. BUT - permissions of additional user wer...