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Enterprise Vault

Discussion Posts

Resolved! Enterprise Vault: no mailboxes found

Version 10.0.1.1171 i'd Install and configure Enterprise Vault, but problems is: no mailbox found and no mailbox archived for the target Exchange 2010. target for provisioning group is: domain group with one test user in this group(example: "URL\Vaul...

Resolved! EV and Blackberry integration

Hi My customer is asking if we can configure EV with BB integration so that the users can perform search of the archived items. Is it possible

The Item is no longer in the vault EventID 6287

I'm having this issue with items in my own mailbox as well as others.   Event Log on EV Server (Version 9 )  as below. Unable to fetch item from "EVServer.domain.com". Reason: The specified Saveset does not exist. [0xc0041aac] Saveset Id: 13750000...

Paul_E by Level 5
  • 122 Views
  • 5 replies
  • 0 kudos

Resolved! File archive stop files corrupt

Hello, We stop with file archeving. We had enterprice vault 8. The servers are removed and sql database also remove and the backup are removed. 2 month ago. Now some users have file with placeholder. Users can not remove/move/delete and edit the f...

ay033 by Not applicable
  • 28 Views
  • 1 replies
  • 2 kudos

Resolved! Storage File Watch Event ID 7110

Hi guys, On a system running EV 10.0.2 seeing a few of these events.  What if any action is required? Any specific EVSVR option to resolve them? >> An invalid SIS part was encountered while doing watch file scan. Following further information is avai...

Dead-Data by Level 5
Partner Accredited Certified
  • 293 Views
  • 7 replies
  • 0 kudos

Resolved! EV 10 Licensing trying to find how many active mailboxes archiving

  * from mbx entry - 2634   archiving state 0 = 358   archiving state 1 = 1789   archiving state 2 = 474   archiving state 3 = 13   Archiving state = 1 and PolicyEntryID IS NOT NULL = 1134       0 = Not Enabled  1 = Enabled  2 = Disabled  3 = Re-Link...

ia01 by Level 6
Partner Accredited
  • 901 Views
  • 4 replies
  • 0 kudos

Storage File Watch Event ID 7123

Hi Guys, I have a system recently upgraded to version 10.2 which seems to generate more events than earlier versions. Not sure what if anything to do regarding the alert below.  The KB link goes nowhere.  Any ideas? >> Verification of a Sis Part file...

Dead-Data by Level 5
Partner Accredited Certified
  • 34 Views
  • 0 replies
  • 0 kudos

Resolved! view original item behaviour

Is it possible to change the behaviour when a user clicks on 'view the original item' hyperlink in the archived email banner, the original item is opened by outlook (as a .msg file), and not in an internet explorer, and not rendered by EV? Your help ...

AndresMunoz by Level 5
Partner Accredited
  • 354 Views
  • 8 replies
  • 4 kudos

Resolved! FSA Archiving - How to remove Offline "O" attributes

Trying to archive file which has extended attribute "O" set and therefore EV trating them as Placeholder shortcut although they are not. How can we remove "O" attributes? EVEARemovalUtility doesn't remove "O" attributes. Does it? Many Thanks

ia01 by Level 6
Partner Accredited
  • 1834 Views
  • 5 replies
  • 1 kudos

Resolved! Access Denied 0x8007005 error on manual archive ...

Hello, Since yesterday, some (about 50%) of our users are getting an access denied/0x8007005 error when they try to manually archive or restore any message in their Outlook mailbox. For other users, it works completely as normal. However, the automat...

BruGuy by Level 6
  • 689 Views
  • 11 replies
  • 2 kudos

Resolved! FSA EV 10 SP1 Clustered File server

Hi,    Is it mandatory to make placeholder service highly available? Or optional for FSA EV 10 SP1 Clustered File server Many Thanks

ia01 by Level 6
Partner Accredited
  • 9 Views
  • 6 replies
  • 0 kudos

Resolved! Shortcut Expiry question

Hello all, Question to verify. When activating shortcut expiry on a mailbox task, to remove shortcuts older than 1 year, this means shortcuts that have a creation date older than 1 year will be removed, right? Example: I have an item that has been ar...

GertjanA by Level 6
Partner    VIP    Accredited Certified
  • 25 Views
  • 2 replies
  • 0 kudos

Resolved! Errors when using Powershell backup scripts

Hi all, Ive recently setup a powershell script, as per the admin guide to run pre and post backup job. However we are getting errors in the EV event log at the start and end of backup: Access denied. User is not in a role that allows '{STO} Can manag...

Resolved! Issues with File server archiving

Hi there, We have tested the file archiving in test enviornment and everything worked as expected. Now after setting up this in prod env, it is not workign as expected. In the report file, we are getting below error message.   *** Warning *** - One m...

RG009 by Level 4
  • 60 Views
  • 3 replies
  • 0 kudos

Resolved! OCR and EV

Hi I am interested in solution where non-standard filetypes can be indexed by EV (e.g.) images, faxes, etc. Via http://www.symantec.com/theme.jsp?themeid=enterprise-vault-extensions, they mentioned Globanet Identify (http://www.globanet.com/products/...

goatboy by Level 6
  • 292 Views
  • 1 replies
  • 1 kudos