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Enterprise Vault

Discussion Posts

Resolved! Backup VM issues after SMTP configuration

Hi AllI have a customer that had two EV journal servers and after an upgrade to EV 12 enabled SMTP journaling instead on the virtualised servers. This was for on prep and Office 365 journaling.  As part of this an additional LUN was added to the serv...

SolarP by Level 6
Partner Accredited
  • 2 replies
  • 0 kudos

Index. Events 41380 and 41352

HiOn my server with EV 12.3.2 and Windows 2012 two errors are appearing in the event viewer:Event 41380:Index volume agent failed to start due to time out.Index Volume ID: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXError: Timed o...

Loop in converter...

HiI have an EV server in version 12.3.2 in charge of archiving a Celerra filesystem. I am detecting that the TEMP location has very large files ... Analyzing the problem we see that we are trying to convert the same files again and again. In the even...

Resolved! Enterprise Vault Outlook Add-In

Hello guy,I know it is a rather stupid question concerning the outlook add-in.In my environment rather heterogeneous, the only way for the user to access their archive is via the web link.For administrative reasons I have to install an outlook add-in...

EV temp profile in Outlook

Hello guys,I hope you can help me with the following issue.We have a number of VIPs who complaign about the fact that sometimes Outlook is crashing if you switch from mail to calendar. When investigating we found that in Outlook profiles, there was o...

LorenaD by Level 3
  • 15 replies
  • 1 kudos

Resolved! EV 11 to 12.3 migration from 2008 R2 to Server 2016

Hi, just to be clear, if on EV 11 and the server OS it is running on is 2008 R2 we can't upgrade it to 12.3 directly as that OS is not supported. Thats fine as we need to retire that OS.But can we build the new EV server with Server 2016 OS and insta...

Zatirev by Level 3
  • 3 replies
  • 0 kudos

Errors recalling files

Hi,we could really use help because normal or bulk recall of the files is not working.When trying bulk recall we get the message "Error in determining whether the file is a placeholder – Failure".When trying to recreate placeholder we get the error "...

Bothari by Level 3
  • 1 replies
  • 0 kudos

Resolved! Enabling Single Instance Storage and Growth

Hey Experts,No. of EV Servers: 28 EV 11.0 CH5Vault Stores: 28Archive data size: 800 TB till date.3 SQL 2012 clusterI'm enabling OSIS on my EV Servers however, I am worried about the growth of the Finger Print Database on the SQL server. Is there a wa...

Resolved! Enterprise Vault Mail Archiving Task Doesnt Start

Hello,Our Version 11.0.1 CU5 and we moved exc 2010 to exc 2016. Some users moved to Office 365, we disable them from EV archive before moving Office 365. But still we have 300 mailbox on prem exc 2016. After moving this 300 mailbox from exc 2010 to 2...

vaultlearner by Level 4
Partner Accredited
  • 4 replies
  • 0 kudos

PST Migration client driven no reaction

Hi.I'm doing EV PST client driven migration.The PST file is located in c:\users\documents on the client pc.At first, the migration was successful, but since then there has been no reaction in running the PST Migraotr task.Since the initial migration ...

sjh111 by Level 1
  • 1 replies
  • 0 kudos

Resolved! Enterprise Vault 11.0.1CHF5 Journal Indexing stopped

Planning on moving to 12 after Christmas but typically on 24 Dec the Exchange Journal has stopped indexing on the current server with EV 11. Can't see any bad events or issues.If try to syncronise the 5 associated indexes from current journal the las...

Zatirev by Level 3
  • 1 replies
  • 0 kudos

Office Mail App - All Users

Hi,I have this article: it doesnt actualy fit the bill, the start of the shell is still defining a get-mailbox.Does anyone know a script that will Enable a...

File retrieval after upgrade to 12.4 not possible

Dear all,we just upgraded from EV 11.0.1 to EV 12.4 and now we cannot retrieve archived files. We had this once when we upgraded from 10.0.4 CHF3 to 11.0.1 In a former case it came to light that the former newest client had a memory leakage and the r...

woelki by Level 4
  • 2 replies
  • 0 kudos

Enterprise Vault Archiving Task Isn't Working

Hi,The Archiving Task isn't working. Ran DTrace and got the following error.2 08:55:57.880 [28452] (RetrievalTask) <22656> EV~E Event ID: 8392 TheEnterpriseVault.DirectoryVault object reported an error.| |A call to the system functionSafeArrayGetElem...

Nials by Level 3
  • 1 replies
  • 0 kudos