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Resolved! EV prompting useraccount windows

Hi Has anyone else had a problem where using site http://evserver/EnterpriseVault/ArchiveExplorerUI.asp that does not prompt for password but when using http://evserver.fulldomainname/EnterpriseVault/ArchiveExplorerUI.asp this does prompt... This al...

Sani_B by • Level 6
Partner Accredited
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Resolved! Upgrade guidance

Hello,   I'm hoping someone will be able to provide some guidance for my issue. I'm running EV 6SP6. My company has migrated all exchange globally, to three clusters in our HQ in Europe. My three local Exchange servers have since been shut down and d...

Resolved! Unable to add additional user to former employee Vault

Hi, When I add the new replacement employee account I got the following error:   --------------------------- Enterprise Vault --------------------------- Please enter an existing Windows Domain account name. --------------------------- OK    --------...

Resolved! reporting on the age of archived messages

The closest I have found to what we need is mentioned here:     https://www-secure.symantec.com/connect/forums/report-mailbox-size-base-policy-settings We have already implemented EV (version 8.0.5.1048) and have archived messages from mailboxes and ...

Resolved! Archived files go to "Failed External Filter" folder.

I recently enabled a user's account for archiving, but whenever she tries to manually archive, the clock appears over the message and then the message goes into "Failed External Filter".  I checked the security logs on the EV server and it shows the ...

Resolved! Removing EV Server?

Hi Folks, We currently have two E.V. servers, EV01 manages our mail archiving, EV02 was setup to manage file archiving.  We never really setup file archiving, only did some testing. What we want to do is uninstall E.V. from EV02 and flatten this to b...

pss53 by • Level 4
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  • 6 replies
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Resolved! Enterprise Vault 10 Deployment scanner issue

Hi!   I am running EV 10 Deployment scanner and have Warning for DCOM     Both DCOM and Windows Firewall are enabled on your system. To ensure that you have correctly configured Windows Firewall to work with DCOM, see article http://www.symantec...

Vlad2010 by • Level 4
Partner Accredited
  • 653 Views
  • 6 replies
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Resolved! Backup mode problem

Hello all,   EV version 10 I have a weird problem. I cannot get a backup of Enterprise vault for a couple of days. I found the problem, the problem is when backup tool or EVadmin try to set backup mode to index locations The server gives "Unable to n...

Tumay by • Level 4
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  • 8 replies
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Resolved! Attachments dosent show

Hey.  Ive noticed that users that havent used addon, cant see the attachments. Is this the case? I got addon installed and i can open attachments and everything is working fine for me. So i was just wondering if somebody know if thats the diffrenc...

hystad by • Level 4
  • 159 Views
  • 2 replies
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Resolved! EV provisioning groups

Can someone please clarify the following:   If a user is enabled for EV by provisioning group auto enable and then at a later date manually disabled via the VAC, will they stay disabled or will they be re-enabled the next time the provisioning tasks ...

GTK by • Level 6
  • 122 Views
  • 1 replies
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Resolved! Vaulted Folders not Viewable in Archive Explorer webpage

Ladies and Gents looking for some assistance on the issue below. EV server 9.0.3.1164 in two node cluster on Windows Server 2003 SP2 Std Edition.   Using the webpage http://myvaultserver/enterprisevault/archiveexplorerui.asp i search for Vaulted home...

Enterprise Vault - 2012 Customer Survey

We've just launched our 2012 Enterprise Vault Customer survey, this runs until August 31st so please complete it ASAP we need & value your feedback. Please read the following Blog Post for full details. http://www.symantec.com/connect/blogs/enterpris...

Glenn_Martin by • Level 6
Employee Accredited
  • 240 Views
  • 0 replies
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Resolved! disable imported pst folder feature

Hi, After migration to EV , on the client outlook folder structure we get imported Folder. Users happen to delete this folder. how can we disable deletion of this folder??   Regards, Johny

johnyev by • Level 3
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  • 2 replies
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Resolved! Enterprise Vault backup best practice document ?

Hi People, Can you please share me the Enterprise Vault 8 backup best practice ? I'm not sure which file to delete / purge after the successful backup with EMC Avamar backup software because the disk space is running very low and I cannot add more ha...

Resolved! Outlook 2010 and evaul client

Hello, We are using Evault 9.0.1 and we upgraded some of our Outlook clients from 2007 to 2010 and we are using Exchange 2010 with Outlook Anywhere (OA). Since the Outlook 2010 clients cannot open archived email I read the documentation on how to ena...