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Resolved! Enterprise Vault Backup

Hello Is anyone using Avamar to backup Enterprise Vault? If you have any info, please let me know. Thank you  

jacen10 by • Level 5
  • 985 Views
  • 9 replies
  • 0 kudos

Resolved! Accidentally enabled mac user's mailbox

We have EV9 and our mac user uses outlook 2011. I accidentally enabled his mailbox and without a plug-in, he doesn't have attachments in Outlook until we upgrade to EV10. So my question is how to restore all of his attachments? We do not trim message...

Resolved! Enterprise Vault scheduled services restart best practice

Hi   Running EV 9.0.2 and SQL 2008. Looking to introduce a scheduled restart of EV services. Not sure if I've seen this requirement in the official Best Practises doco, but we've done it in EV8 and are looking for the same thing in EV9, to flush MAPI...

goatboy by • Level 6
  • 1209 Views
  • 4 replies
  • 2 kudos

EV9 OWA and a mixed Exchange Environment

I had the following environment: 1 x EV9.0.3 Server (W2K8R2) 1 x Exchange 2003 OWA Server 3 x Exchange 2003 Mailbox Servers Clients running Outlook 2010 with EV agent 9.x No ISA server involved.   All was running fine, archiving and access from both ...

SYMAJ by • Level 6
Partner Accredited
  • 396 Views
  • 6 replies
  • 0 kudos

Resolved! Enterprise Vault database mirroring best practises

Hi   Running EV 9.0.2 and SQL 2008. We're looking to introduce a second SQL server and set up database mirroring between them for DR. For internal reasons, we have to have separate instance names on the production and DR database servers. I am lookin...

goatboy by • Level 6
  • 942 Views
  • 4 replies
  • 0 kudos

Resolved! Question regarding TECH180841

http://www.symantec.com/business/support/index?page=content&id=TECH180841   Hi I need to run the Workaround_Script.sql provided in the technote, since we are having this issue. However, there is also an Undo_Script.sql in the technote, but it didn't ...

Moving Enterprise Vault Home to Different Drive

All - we have a scenario where a client wants to move the Enterprise Vault Home directory from the C: drive to D:\ drive. I'm trying to look for a technote but I cannot find one. Is the only way to proceed is to complete uninstall and reinstall to th...

evinfo by • Level 4
  • 541 Views
  • 6 replies
  • 0 kudos

Resolved! No EV Client Icons

We had a user on Outlook 2010. I disabled the  user and removed him from the provisioning group. The user downgraded to Outlook 2007 and then renabled the user. However, the user does not receive EV Icons (only partial) and does not vault.   I though...

Resolved! EV Folder permissions

Hello, We're using EV 9 & Exchange 2003 (soon moving to Exchange 2010) and I wanted to know whether permissions can be set on individual folders within an EV vault? So for example, a person is promoted and wants their successor to have access to all ...

noel_rhg by • Not applicable
  • 218 Views
  • 2 replies
  • 0 kudos

Resolved! Placeholder recalled and file unmodified behaviour

Hi, could someone clarify what happens when a placeholder is opened but the file is not modified. Policy is based on Last Modified date, so the file will be turned into a placeholder again. Is the file written to the Vault Store again? I'm hoping the...

Resolved! EV Collections

I am trying to work which approach is better for EV Collections - define all partions collections to run say 18:00 til 21:00 or define a specific time for partition 1, say 18:00 til 18:05 and for partition 2, say 18:06 til 18:15 etc as we now ...

Centera Migration

Hello all, I'm migratin tons of data from NTFS to Centera. I have several disks but I have a problem on one of the disks. I cannot see the number of the messages on the VS partition properties.  I have work on the partition according to the technote ...

Tumay by • Level 4
  • 281 Views
  • 4 replies
  • 1 kudos

Resolved! journal archive is failing

hi- thanks for the time and effort. i've going around in circles on this one. I have called Symantec EV support but so far they cant figure it out.  Our archiving on the journaling mailbox has stopped.  scenario: -exchange 2007 mailbox server -separa...

goof717 by • Level 5
  • 527 Views
  • 10 replies
  • 0 kudos

Resolved! EV9, Exchange 2010 and Outlook 2010

I have just updated an existing EV 9.0.3 installation to include an Exchange 2010 environment (in addition to the Exchange 2003) and all appears to be functioning as expected - excepting the lack of ICONs for 2010 mailboxes. I have two users in my du...

SYMAJ by • Level 6
Partner Accredited
  • 459 Views
  • 13 replies
  • 0 kudos

Resolved! Duplicate items in Archive

We have complaints from few users regarding duplicate items in Archive. Basically this started after the PST import ( client driven). We suspect this happened possibly by archiving multiple PST files with the same name. Now we see multiple folders ( ...

RG009 by • Level 4
  • 377 Views
  • 7 replies
  • 0 kudos

Resolved! Vault 10, building blocks info

Hi, I have been tasked with installing Vault 10 in 2 sites with the ability to replicate. I know I need to use Building Blocks to do this, however, the docuentation just says "ask for Symantec consultancy time". I would firstly like to know if anyone...

Resolved! EV Shortcut Report Buildup (Orphan Report)

  The reports folder (progfiles\ev\reports) is overflowing with orphan reports (mbxorphanreport) and I can't seem to find any settings to either turn them off or get them under control. Obviously I can create a job to clean them up, but I had thought...