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Enterprise Vault

Discussion Posts

Resolved! EV 9.0.2 archiving items outside policy

I recently saw at two customer locations that intermittently, EV was archiving all items in mailbox even which do not meet the mailbox policy. Both customers use EV 9.0.2 and Exchange 2010 Is there a bug that causes this or is a hotfix available for ...

vjose79 by Level 4
Partner Accredited Certified
  • 123 Views
  • 3 replies
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Resolved! mac osx 10.7 access to ev 10 email archive and safari 5

hi currently mac osx 10.7 is still pending ev 10 compatibility for both the outlook plugin for mac office 2011 and safari 5 using OWA i have managed to get OWA working using safari 5 by enabling the developer agent and using user agent opera 11.11 fo...

elbutre by Level 4
  • 180 Views
  • 4 replies
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Resolved! read permission to all archives

hi, I want to give read permission to 1 user for all of the EV mbx archives. I dont want to give this right from exchange, and giving manually one by one from VAC is very hard. You have any script or shortcut method for this operation? thanks..

K_G by Level 6
Partner Accredited
  • 43 Views
  • 1 replies
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Resolved! EV Database log backups in 'Simple' mode

Hi Am I able to set the EV logs into Simple mode as our backup solution doesn't truncate the logs well. If I go into simple mode and use SQl backups is recovery any more difficult if we get a corruption.   many thanks Keir

KeirL by Level 6
Partner
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  • 6 replies
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Resolved! error when open the archived mail from lotus notes

Hi expert,   so strange that when i try to open the archived mails from the lotus notes, it prompted "notes error:you are not authorized to perform that operation Module: EVLAUNCHDOCUMENT, Line:74" but i have checked the archiving id already gained t...

Resolved! Can not send Email

I changed my Exchange Quota so my email will start archiving. Now I reveive an error message whenever I try to send out an email. According to my EV exchage policy, it should strat archiving when I rach 10% free. I have tons of free space. Why can't ...

Resolved! What dose Enterprise Vault Data Access account use for?

Hi expert,   saw there are two things needed to be configure in the directory of the ev server, one is the service account, another one is data access account. i know that service account is the account which runs all the ev processes and services. h...

Resolved! Zero days shortcut deletion not working?

I have encountered an interesting issue, where I tried to define zero days in the shortcut deletion tab. After "apply" and "ok", I go back to the same tab again and it is as if I never checked the "shortcut deletion" tick box. Tried on both version...

Resolved! IPM message class archive issue

Hi I have a customer who moved email from a different mailing system to their exchange servers. Those emails message class is "IPM" What will be the best way to add this kind of message class without creating a situation where all message classes wil...

Resolved! Configuring two EV Sites for same mailboxes

Hello I have been working on migrating one of database center along with upgrades from Enterprise vault 9.0.1/Windows 2003/Exchange 2003/SQL 2005 to Enterprise vault 9.0.1/Windows 2008 R2/Exchange 2010/SQL 2008 R2 Now typical migrations/upgrades incl...

AKL by Level 6
Certified
  • 43 Views
  • 3 replies
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Resolved! SQL Query to determine Frequency of Access

Hello I am administering an Enterprise vault 9.0.1 environment with Exchange 2010 SP2 RU1, SQL 2008 R2 all running on Windows 2008 R2 VM servers. Recently I have been asked to determine how frequently are items older than 6 months accessed "without" ...

AKL by Level 6
Certified
  • 180 Views
  • 2 replies
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Resolved! How to open a support case

any one can guide me how can i open a new support case in symantec for my customer i have their licensing Details any other details do need from my customer?? one more thing our customer purchased their licenses from other symantec resaller but now w...

mumair109917 by Level 6
Partner Accredited Certified
  • 264 Views
  • 1 replies
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Resolved! Exchange 2010 RBAC roles instead of VSA Powershell script

Has anyone successfully assigned the vault service account exchange permissions in 2010 via RBAC vs running the powershell script included with the software?  Enterprise Vault is only deployed to our US Region and not deployed globally.  With Exchang...

ericeng by Level 2
  • 160 Views
  • 3 replies
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Resolved! Enterprise Vault and Interwoven/iManage Interoperabilitiy

I'm looking for information on how Enterprise Vault Email Archiving for Exchange can be intergrated into Interwoven/iManage. I've found announcements from several years ago indicating that there's interoperability but I don't know if that still exist...

Scott_Riser by Level 4
Partner Accredited
  • 710 Views
  • 1 replies
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Resolved! EV 902 & Exchange 2010 - Journal error messages 3237/3238

I have an existing environment (Exch 2007) with two exchange servers, using journal archive and mailbox archive - all OK. I have added in an Exchange 2010 environment, 3 CAS servers and 6 Mailbox Servers in a DAG. All pre-reqs done, mailbox archiving...

SYMAJ by Level 6
Partner Accredited
  • 221 Views
  • 7 replies
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Resolved! EV Vault Service Account with two Exchange 2010 DAGs

Hi Guys, refer to  http://www.symantec.com/docs/TECH165220, e. If archiving is supposed to be done from a DAG on Exchange 2010, always make sure that the VSA mailbox and the System mailbox reside on that DAG. In our EV setup, there are two Exchange 2...

patriot3w by Level 5
Partner Accredited
  • 114 Views
  • 8 replies
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Resolved! Web Archive

A few questions:   1) Is there a name for the web archive piece or is it just called web? 2) I created a bucked and added emails to the bucket. It then asked me to define the exchange server and mail alias. I do not want users to see this. If a user ...

Resolved! For the license issue of ENTERPRISE VAult License

Dear All   I found my license record on online symantec license with following items:-   SYMC ENTERPRISE VAULT E-DISCOVERY STANDARD EDITION FOR MICROSOFT EXCHANGE 9.0 WIN PER USER INITIAL ESSENTIAL 12 MONTHS REWARDS BAND ASYMC ENTERPRISE VAULT STORAG...

Resolved! MSMQ stays in Starting mode.

Hi All, In recent past i have notice a very strange issue with my archiving server every alternate day i when i come in office in morning i notice that MSMQ says it is stuck in starting mode and making EV task controller and EV storage service to sto...

Cdee by Level 6
  • 1280 Views
  • 2 replies
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