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Enterprise Vault

Discussion Posts

Resolved! Unable to archive emails manually

When my users are trying to archive mails manually from outlook it wont do anything the icon would change back to normal email. After looking at the event logs on the server found below errors.   Event Type: Error Event Source: Enterprise Vault ...

Cdee by Level 6
  • 7 replies
  • 1 kudos

Resolved! Mixed EV and Accelerator Versions

I need to upgrade my back-end EV servers 8.5 (from 8.4). Our environment also has two accelerators, CA and DA that I cannot upgrade at this time. If I upgrade my back-end servers to 8.5 will my CA and DA clients be able to connect running 8.4? I've b...

Resolved! Outlook items previously marked as read get marked as unread

I'm using Enterprise Vault 10 with Exchange 2007 and Outlook 2010. I have a Public Folder Archive setup. Items deposited into this archive folder when archived get marked as unread. However when someone goes back and markes the items as read it lasts...

Baron164 by Level 6
Partner Accredited
  • 5 replies
  • 0 kudos

Resolved! How can you prioritize end user activity?

We have a business need to archive during the day.    But we found that when we do this, shortcut retrievals consistently time out.   If we open a web browser and find the item with search.asp, the retrieval doesn't timeout but it takes 2-4 minutes t...

Mark_Tkachyk by Level 3
Partner Accredited
  • 11 replies
  • 0 kudos

Resolved! EV Upgrade from 9.01 to 10.0 - Urgent

Hello all, We have a MS Cluster EV 9.01 with 2 nodes, on Windows 2008R2 and we want to upgrade to version 10.0. We have about 1Tb data archived including 5Gb of database size. Questions: - How much effort does it take (in days)? Counting preparing th...

njseq by Level 3
  • 4 replies
  • 0 kudos

Resolved! Exchange Journal mailbox not emptying

Hi people, Just taken over from the old E Vault adminstrator and franticly trying to get up to speed.  This morning I found the Journal mail box on the exchange server was not emptying.  Restarted services and rebooted the server, checked all the ser...

m1eai by Not applicable
  • 2 replies
  • 0 kudos

Resolved! Client Expiry report and effect of Expiry setting

I have a customer that is going to be turning on expiry.  They have been going thru a large mail cleanup phase and EV has been archiving for about a year. Currently if the user runs an expiry report it comes up with 0 items. How can we get that repor...

Resolved! Enabling mailboxes for archival - Lotus Domino

Hello, We have got a new EV 10 server setup for Lotus Domino 8.5.2 FP2 archival. When trying to enable mailboxes for archival, we get a failure "Error Enabling Mailbox, Unknown Failure". I went through couple of tech notes, but they are not applicabl...

ecrgvp by Level 4
  • 3 replies
  • 1 kudos

Resolved! Upgrade to Outlook 2007 on EV 9.0.2

Hi, We upgraded to Outlook 2007 with SP2 on our EV 9.0.2 server. When opening a profile, we now get this error: Either there is no defaul mail client or the current mail client cannot fulfil the messaging request.  Please run Microsoft Office Outlook...

Resolved! EV log on Exchange 2003 mailbox server

How to disable EV log on Exchange 2003 mailbox server? The disk space on Exchange server became low due to the increased use of disk pace by the log files (over 4GB). EV version is 9.0.2  

vjose79 by Level 4
Partner Accredited Certified
  • 3 replies
  • 0 kudos

Resolved! FSAUTILITY wont restore files

Hi, I am trying to restore some files to an alternate location using FSAUTILITY.exe. The utility seems to queue the files (it says number of files to be queued for restore:x) and also creates the folder structure on the destination however no files a...

Resolved! Moving mailboxes in a large installation

OK I am a little confused on the subject of moving mailboxes. I have Exchange 2010 setup with 8 DAGs split accross 16 mailbox role servers.  EV is 9.0.2 I have 8 Enterprise Vault servers that participate in 1 Vault store group and share everything. T...