We have a business need to archive during the day. But we found that when we do this, shortcut retrievals consistently time out. If we open a web browser and find the item with search.asp, the retrieval doesn't timeout but it takes 2-4 minutes t...
Hello all, We have a MS Cluster EV 9.01 with 2 nodes, on Windows 2008R2 and we want to upgrade to version 10.0. We have about 1Tb data archived including 5Gb of database size. Questions: - How much effort does it take (in days)? Counting preparing th...
Hi people, Just taken over from the old E Vault adminstrator and franticly trying to get up to speed. This morning I found the Journal mail box on the exchange server was not emptying. Restarted services and rebooted the server, checked all the ser...
Hi Everyone, I'm having difficulty finding the exact information I need, and Symantec keeps referring me to a basic KB article regarding secondary storage here: http://www.symantec.com/docs/HOWTO57117 Here's what I'm trying to accomplish: I'd lik...
If I'm reading the instructions correctly, you must run this executable against each and every mailbox you intend to migrate. Does anybody have a more automated method of doing this?
I have a customer that is going to be turning on expiry. They have been going thru a large mail cleanup phase and EV has been archiving for about a year. Currently if the user runs an expiry report it comes up with 0 items. How can we get that repor...
Hi all, Ive just upgraded our 2003 EV8.0.5 up to 9.0.2, the install was fine, directory service started and DB changes made with correct events firing. Journalling is also working and restoring from Outlook and Web interface is also working correctly...
Hello, We have got a new EV 10 server setup for Lotus Domino 8.5.2 FP2 archival. When trying to enable mailboxes for archival, we get a failure "Error Enabling Mailbox, Unknown Failure". I went through couple of tech notes, but they are not applicabl...
Hi, I am evaluating email archiving solutions and am wondering if any of the big 5 Canadian banks are on Symantec? Thanks!
Hi, We upgraded to Outlook 2007 with SP2 on our EV 9.0.2 server. When opening a profile, we now get this error: Either there is no defaul mail client or the current mail client cannot fulfil the messaging request. Please run Microsoft Office Outlook...
How to disable EV log on Exchange 2003 mailbox server? The disk space on Exchange server became low due to the increased use of disk pace by the log files (over 4GB). EV version is 9.0.2
Hi, I am trying to restore some files to an alternate location using FSAUTILITY.exe. The utility seems to queue the files (it says number of files to be queued for restore:x) and also creates the folder structure on the destination however no files a...
OK I am a little confused on the subject of moving mailboxes. I have Exchange 2010 setup with 8 DAGs split accross 16 mailbox role servers. EV is 9.0.2 I have 8 Enterprise Vault servers that participate in 1 Vault store group and share everything. T...
Please help! I configured Pass Through recall yesterday on my FSA installation. on EV8.0.3 to enable shadow copies to work. Since doine this the file server crached 3 times 2008 R2 standard. So I would like to reverse this. At the moment I have disab...
I have an issue with the PST Migration task reporting no items archived when processing a PSTand no items eligible for archiving but it still archives the PST and emails are created in the archive. Shortcuts are created in the mailbox and the items c...
Hi, I recently had to export a users content back into mailbox from vault and delete the stubs. The user is now complaining that his rules do not now automatically run, that they only work when run manually. Any ideas?
Hello all. In large environment, with lots of tasks, is it possible to set the tasks in reportmode using SQL? Can I use the below? USE EnterpriseVaultDirectory UPDATE Task SET ReportingMode = '1' WHERE TaskType = '0' or '1' (where 0 = mbx task,...
We are using evault 9.0.2 for MS Exchange 2007. I have noticed an issue recently when users log in to Outlook web access (OWA), and access their archives they cannot access their attachments. They can read the message body, but cannot access the at...
We have EV 9.0.2 and we are going to move to some new storage(Dell Compellent). I have seen a procedure at http://www.symantec.com/business/support/index?page=content&id=TECH35742 which I wanted to use to move the current Vault partition. But yester...
I'm trying to understand what settings take precendence when it comes to deleting email from the EV 9 archive. 'Users can delete items from their archive' at the site level is disabled. 'Prevent deletion of archived items in this category' & 'retain ...
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