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Enterprise Vault

Discussion Posts

Resolved! Enable mailbox list is wrong

The users are not in the provisioning group but these users seems in the enable mailbox list. Why occurs this issue?   Thank you,

oguzhan by Level 3
Accredited
  • 422 Views
  • 4 replies
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Enterprise Vault (Event Id 6728)

Hi All,   Hope you can help.  Since we restarted one of our EV servers the other day - the event logs are constantly filling with what appears to be a debug of the storage service - as you can imagine its filling the logs constantly. I have checked t...

allanh1 by Level 3
  • 369 Views
  • 4 replies
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Resolved! EV 9.02 , outlook previous/next item buttons don't work

Hi guys,              we've just recently upgraded our EV backend from 7 to 9 , and when you open messages in archive explorer, outlook 2007 and 2010 has the previus/next item button to view the next or previous mesages, back in EV 7, it was working,...

jayfe13 by Level 2
  • 225 Views
  • 6 replies
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Resolved! Move Archive feature does not work between EV 8.0 SP4 and EV 10

Hi guys, I am facing an issue where i need to move archives between two EV sites using the Move archive feature. One site is running EV 8.0 SP 4 and the other site is running EV 10. When i try to use the move archive feature to move archives from EV ...

Majid by Level 5
Partner Accredited
  • 348 Views
  • 3 replies
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Resolved! concurrent move archive

Hi,   Does anyone knows how can I increase concurrent move archive operation in EV8.0 ? The only parameter I found is "ProcessorThreadcount"  (in evMoveArchiveTask.exe.config) which increase speed of single movearchive but does not increase the numbe...

ElGringo by Level 6
Partner Accredited
  • 548 Views
  • 11 replies
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Resolved! Storage expiry failed - NetApp Snaplock; event 7116

Hi,   A customer has recently enabled storage expiry and it has been working as expected, however due to a slight discrepancy between NetApps and Symantecs interpretation of 6 months, some items are failing to expire as the NetApp Snaplock has a slig...

Mark_Bob by Level 3
Partner
  • 389 Views
  • 2 replies
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Resolved! EV 8 to 9 report changed

On EV 8, I was running a report daily that would send an email showing the items archived per hour.  In EV 9, I can't get this same report.  I can get it to run once, but if it runs again, it runs based on the first time it ran so the report shows th...

Resolved! informational messages in outlook not on archived items

Hi, We are using enterprise vault 9.0.1. When users reply to an email in outlook they get an informational message on that mail "You replied on this message on ...". If an email is already archived and they reply to an archived mail then they don't g...

JB22 by Level 5
  • 178 Views
  • 2 replies
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Resolved! Backup of Enterprise Vault Closed Partition

Is it necessary to include the Enterprise Vault Closed Partition in the regular (weekly or daily) backups? What is the best practise for the backup of Closed partition?

vjose79 by Level 4
Partner Accredited Certified
  • 349 Views
  • 3 replies
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Resolved! what is inside the placeholder

Hi! Can somebody point me to the good KB explaining what exactly is stored inside the Placeholder. If i use "fsutil reparsepoint query" i can observ the EV server path and the archive ID. But there are another stuff too... Thank you

dksoft by Level 4
  • 284 Views
  • 2 replies
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Resolved! EV9 missing AP:s after adding new FS ..

Hello ,, EV 9.0.2 and Windows 2008 R2 FS:s I know that missing AP:s have been discussed in the forum but .. After adding a new FS for archiving! FSA in report mode could not be completed for the new FS .. I have 4 rules in the Volume Policy Deny rule...

BoTho by Level 5
Partner
  • 189 Views
  • 2 replies
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Resolved! EV causing Exchange 2010 mail queues to go up

Hi Folks,   Encounter an issue recently. In the morning I realise my Exchange 2010 queue viewer consist large amount of mail queues. When you randomly double click on the mail in the queue, it state that the mail intended to goto the journal mailbox ...

Resolved! unable to change Vault Cache size

Hi, I try to change the Vault Cache size in the policy from 2GB to 10 GB, but even after Sync. the Vault Cache size is not changed... DO i need to re-create Vault Cache on the workstation? If so, how can i acheve that on 1000 computers? Thank you!

dksoft by Level 4
  • 1079 Views
  • 7 replies
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Resolved! Archive Explorer EV9 and FSA archiving

Hi. Could anybody explain why the location of moved Placeholder (moved from one folder to another folder inside the archiving point) is not updated in Archive Explorer? The file is still shown in original location ... Thanks!!!

dksoft by Level 4
  • 208 Views
  • 3 replies
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Resolved! Seaching in EV without using DA

Hello,   I am wondering if there is any way for me to do a general search in EV (9.0), where I am looking for all emails in my vault, that were either from me to another user, or from that same user to me. Is there any way to accomplish this in just ...

Fooled by Level 2
  • 612 Views
  • 4 replies
  • 0 kudos