hi, when i select advanced search; write a valid mail to from section then write xls or pdf to attachment field then when i push search button it finds nothing. I also tried same situation in different environment and different version of RV ,resul...
Whilst trying to do a move archive between servers I got this message - is there any way to search for a saveset? Or is it a duplicated singular item within EV? What would the best method to resolve this? I'm vaguely competent with EV now I've been t...
HI, I have Enterprise vault 9, and I plan to deploy office 2010 Virtualized by Microsoft APP V 4.6 SP1, And also i need to deploy Enterprise vault client 9 as virtual package by Microsoft APP V 4.6 SP1, I think the older version of Enterprise va...
Hello, We have four Exchange 2003 servers and one EV8.0 SP5 server with Outlook 2003 clients. Mailbox archiving works on all servers. So now we need to move archive-enabled mailboxes between the four Exchange servers to balance the distribution/load ...
Hi, We are seeing the following problem: Item archived to Centera in Compliance Plus mode with RC = 6 years from modified date (see attached 1 and 2)When I run storage expiry in report mode I get a bunch of items that meet expiry (see attached 3)When...
Hello All I will be upgrading our EV servers to version 9.0 sometime next week, I have everything ready, I have read upgrade instructions and I think I am good to go, however I have one finally question. We have 2 EV servers, 1st for Email archiving ...
We have collections enabled on our journaling stores. the information is collected and stored in cab files correctly but the original folders structure stay intact. These folders are empty and don’t seem to be used. We use netbackup for backup. N...
just looked at the Items Archival Rate report - (for the first time ) - very enlightening spotted rates on some days which are double or greater than other days Ah - perhaps we rebooted - checked - no correlation Can anyone give a reason why the sc...
Hi EV version is 8.0.3, client Outlook version across the estate is Outlook XP/2002. The user gets the error in the title. We have carried out a complete removal of the EV client from the users machine and reinstalled after a restart. This has not ch...
Hi guys, i have completed in this moment the upgrade from ev 9.0 to 10.0 on a single server. in the local computers we have outlook 2010 sp1 32bit and ev http plugin 9.0.1.1073 and all it's ok. i have tried to upgrade the http plugin in one comput...
Hi, I am facing with a user that when the user is clicking on Inbox (or any other folder ) in Archive explorer, the user is getting a file download message ( screenshot attached) that ArchiveExplorer.smi file needs to download or not. if select save,...
Dear all I am using EV 8 for exchange. I want to change the ev admin password and found a document to do this: http://www.symantec.com/business/support/index?page=content&id=TECH48035 But this just show how to change the password in EV console. Is ...
Hello, We are working with Enterprise Vault v8 sp5 to archive Exchange 2007 mailboxes only. one user delete some items by mistake from his enterprisevault, the items are not available on archive explorer (only have outlook shortcuts) we already...
Hi all, We have encountered collation errors during the upgrade of Enterprise Vault (Version 8 to version 9.0.2). The odd thing is that the EV databases were initially migrated from SQL2000 tot SQL2008 and the Enterprise Vault software (version 8) ...
Hi, we are using Enterprise Vault 9.2. i want to publish our email for external users. i've already published EV IP pubclically and users are able to access thier emails. Only one problem i'm facing. if users i opening any archived email then th...
Right now we just have 1 EVault server for email archiving, if we need to add another Evault server, what is needed to get the second one added?
Hi, I know from the latest compatibility list that there is currently no support for Outlook 2010 SP1, I was just wondering about the likely timescales of this being supported? We are currently running an EV9 SP1 back-end & EV9 SP2 HTTP only client w...
Hi I am advised that if I install an service pack or a hotfox on a Exchange server it will affect users accessing archived emails, until I run a script, can someone please advise if this is the case? We have 2 backend exchange servers and 1 front end...
From forum , it mentioend that the EV client 9.0.1 and above able to support on outlook 2010 on EV 8.0 SP 4 and above. I have uninstall the ev 8.0 Sp4 EV client binray and reinstall the EV 9.0.2 Client version , but from the custom form there icon ar...
Hi, I have recently setup an Exchange 2010 Coex environment and moved some mailboxes from exchange database 2003 to 2010. Enterprise vault 9 SP1 is installed. Enterprise vault is generating event ID 3357 for the mailboxes which are moved to exchange...
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