Dear Team,User mails are missing from user mailbox. due to this issue i decided to do verify,synchronize,rebuild index. but when i am going to start mentined task I am facing an issue on enterprise vault 12.1 server. when im going to start index ver...
I'm getting old fragmentation warnings every day."Index fragmentation was detected after scan at '2/11/2018 1:00 PM'. Disregard this warning if you have defragmented the listed indexes since."I've already addressed the fragmentation issue, but every ...
Hello,I'm pretty sure this was already asked and answered but unfortunately I can't find it.I was asked by my storage admin the amount of data which was archived on Saturday night.Does anybody has a sql scripts giving me this ?I use EV11.0.1 CH5 for ...
Dear all,We are using EV 11.0.1 and exchange 2007 few of our users are not able to retrieve emails from outside the organization over the internet. EV url is working fine search is also working but when we double-click the item we won't able to retri...
Hello. I am running EV 11 CHF 5. I am unable to locate the site setting "File types converted to text". Is this a setting in EV 11 CHF 5? Can you tell me where the setting is located? Thank you.
Hi,we have one file target in EV which is filled up with very large pdf files (larger than 500 MB).The result of this big pdf-file conversion is, that the conversion process stopps with a warning after the 10 min timeout. This only takes time und cpu...
Hello,I need to recover all my files that are in the EV to the original path in the File Server.I want to go back the files and turn off the EV from my environment.Attached is a sample of how I see the references. At,Cleber Barbosa
Hello, When searching with advanced search on an EV 11.0.1 HF5 server, very recent results were returned even though the date range I entered was 4.5 years ago. I noticed when I unselected "search attachments" the results all fell within the expected...
Google just announced that it will be making email more dynamic, allowing developers to embed web applications within an email message without needing to go to a browser. See https://techcrunch.com/2018/02/13/google-wants-to-use-amp-to-make-email-mor...
Hello Team,User is being prompted for credentails after enabling Enterprise vault addin, Also sync is failing with error (Server too busy). A snippet of Client logs are attached below:05/02/2018 10:54:22.901[10936][H]: IDispatch::GetIDsOfNames("Messa...
Hello,As the question is coming my way, I configured my account for IAP on the EV servers and opened it in Outlook via IMAP.I can see in all folders some mails appear as unread ( which is theoretically impossible as we do not archive unread items).C...
Hello,Sorry might sounds a silly question. But does EV look at creation date of the item or import?So, if we import 2Gb of data into an Exchange mailbox.For argument's sake, we have a 1-month retention policy to Vault email.The imported data dates fr...
Hello. Does EV 12.x SMTP Journal Archiving have the ability to implement archving rules? For example, do not archive if subject starts with “Automatic reply” or “Read:” Or email has a MESSAGE CLASS = Report.IPM.Note.IPNRN?I am running EV11 CHF 5 a...
Hi All, we need to set the backup mode of the VS from a remote serverwe have 6 Enterprise Vault (11.0.1) installed on Win2012r2 and 2 SQL with windows 2012we have used the script below:C:\Windows\SysWOW64\WindowsPowerShell\v1.0\powershell.exe -pscon...
We have an MDM which is XenMobile , how can the user view their archived emails from their mobile using MDM platform?Can we publish our app in Citrix Secure Hub or MDM native app which is Citrix Secure Mail
Dear All,We have successfully created IMAP server and enabled one user for IMAP accessWe got notification mail to configure account details. However, while configuring the account in outlook we got error incoming server name won't accepted and not ab...
There are actual missing items. However, no Index is failed. Rebuilding has been done.What can be done to fix this so that there is no more missing items shown in Index Volume Browser?I hope we don't have to use the EVSVR tool for this?Environment: ...
EV 11.0.1 on W2K8 R2;Short description: the Storage Queue has items that are more than 5 months old and are never deleted. so how can I clean that queue? The message/event Id is 29057:"A problem was encountered while trying to process a saveset in th...
One of my users wants to chane their Vault Cache settings that they set when the first-run wizard ran. I can't figure out how to do that. I've removed and reinstalled the EV plugin (and removed the local data).Specifically the user wants to change th...
Running EV 11.0.1, exchange 2010 sp3.I have several users who cannot restore messages from a single date. In the Event logs I see event ID 6882. Message is Unable to complete retrieval request Reason: The system cannot find the file specified. (0x8...
