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Enterprise Vault

Discussion Posts

Resolved! EV 8.0.1.1560

Hi there, We want to upgrade to the latest version of EV, we are currently on 8.0.1.1560. From having done a bit of research am i correct in needing to go to 8.0.6 first and then onto 9.0.2. If so, can anyone point me towards an article that details ...

Resolved! EV Reporting

We are using EV 8 and management has requested a report that shows the quantity of emails sent on a particular day from a particular month? Is this possible? I have had a look at the Journal and it displays emails in block, but this is not the report...

Jun1or by Level 5
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  • 1 replies
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Resolved! EV, single instancing, Centera

We have an EV setup 1 server for exchange and 1 for file. We have a EMC Centera storage unit to store all the vaulted data. We had to reconfigure our file system and we changed all the names of the file servers. We had to recall from the old servers ...

Resolved! Shared Mailboxes and Virtual Vault

Exchange 2007 SP3 with Enterprise Vault v902. We're deploying the Outlook HTTP-only add-in for employees to access their Virtual Vaults from Outlook. Is there a way to have more than one mailbox Vault appear in a user's Outlook folder structure? I as...

Resolved! Change Site Name?

How can I change the site name of an EV Install? I've got a problem where our test domain isn't really a test any more and I had named production and test installs of EV the same name and DNS is having some fun with him Users! -THanks Carl Swanson

Resolved! Newbee question - How EV uses SQL server?

I'm new to EV and Im learning the basics now. But immediately I need to know how EV uses MS SQL server in its operations? Like compressing and storing the mails, indexing them etc. If someone can give me a clear description of its working it would be...

Resolved! Remove Task Entry ID from SQL table

Hello I have removed/deleted a task from our Enterprse vault environment which no longer had any target associated with it. However the Task Entry ID remains in the dbo.Task table under Enterprise vault Directory SQL database. I was wondering if ther...

AKL by Level 6
Certified
  • 743 Views
  • 8 replies
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Resolved! Archiving Processes Quit

Hello, we have Symantec eVault 9.0 and everything works really well except it doesn't finish archiving for a scheduled time period. Here is what it does: All mailbox taks are set to archive all mailboxes from 9am to 5pm daily. The number of concurren...

Resolved! MSMQ - Access Denied Errors

Hello, I'm seeing the below error throughout the day on one of my EV Archiving servers....It's referencing 'Usboev02' which is another EV archiving server in our environment... Not sure where additional/elevated permissions need to be applied for the...

Resolved! Querying Archive/mailbox size from EV SQL server

I'm trying to create a inventory of the archives in our EV environment. I'm looking for a way to find out the size of the archive related to a Exchange(2003) mailbox. 1. Is the size of the archive ( sum of size of the mails archived per mailbox) stor...

Resolved! enable -disable admin role on RBA

hi, I apllyed this procedure; http://www.symantec.com/business/support/index?page=content&id=TECH85347 i test the users ,and they can see just console but when i select enable disable wizard i couyldnt see my exchange server in the list.box is e...

K_G by Level 6
Partner Accredited
  • 411 Views
  • 6 replies
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Resolved! Messages stuck in the MSMQ queues

Hi, I've been noticing a problem for the last two days with the queues. Yesterday morning archiving of the journal mailbox got stuck at around 6-7am... eventually I had to purge the MSMQ queues and restart the service after which it worked fine. This...

Resolved! Move Archive and Legal Hold

I was looking thru the move archive white paper that you guys posted on here and found a statement that said if a user has a legal hold (from Discovery Accelerator) on their archive, the archive cannot be moved. What I'm curious about is lets say you...

EVGuy by Level 4
  • 627 Views
  • 8 replies
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Resolved! Exchange Vault Archive Tasks

How can I tell if the exchange tasks are actually processing. With FSA the task changes from running to processing so it is easy to tell when the task is working but with Exchange the mailbox task shows running regardless. As we do not get reports fr...

ronw by Level 4
  • 704 Views
  • 6 replies
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Resolved! OWA 2010 Extensions

Hello I just migrated my EV Exchange archiving servers to new physical/win2k8 servers (keeping same host name).  Everything is working fine but when i access my OWA 2010 to access archived attachments, i see a banner towards top of message saying 'EV...

Resolved! how to find deleted shortcut

Dear all In the fileserver archive is there a way to find the deleted shortcut's , meaning if a user accidently or intentionally deleted one shortcut, is there a way to find out the deleted shortcut?   thank you  

Silvershare by Level 4
Partner Accredited Certified
  • 268 Views
  • 2 replies
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Resolved! Failed to initialize the class CMailboxStatistics

Hello, I just migrated our EV Journal Server to a new physical server (keeping its original host name)...Journaling is working again but i'm getting the following error constantly...  I guess Symantec's online support system is still down because i c...