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Enterprise Vault

Discussion Posts

Resolved! delete records from FileSpecification table

Hi all, What happens if I delete records from FileSpecification table. The reason I am asking is I failed to run FSASummaryMigrator after upgraded EV from v8.4 to v9.0.1. The error message is "Error: '', hexadecimal value 0x18, is an invalid characte...

EV mail archiving policy

Hello All,      I am Using the EV 8.0 and I have one requirment for Ev Mail archiving. Presently in the setup all emails older than 15 days are archived on FC Storage on a NTFS volume But now I want it to change to the following : We need to setup a ...

Pranali by Level 3
  • 1484 Views
  • 6 replies
  • 1 kudos

Resolved! Large items in some subfolders not being archived

Hi there, I have come up against an interesting case at a customer site today. Some mailboxes (only 3 out of about 500) are experiencing the following with emails on subfolders 3 levels within the mailbox: - Some emails are not being archived at al...

AndresMunoz by Level 5
Partner Accredited
  • 865 Views
  • 10 replies
  • 0 kudos

Move Archive task can't be removed?

I have an issue where a "Move Archive" Task is frozen on a particuar archive move and I can't remove the task. I'm using EV 8.04 for Exchange.   Any ideas?  

McCu by Level 4
Partner
  • 74 Views
  • 0 replies
  • 0 kudos

Emails stops archiving in Dec last year

Hi All, We are using ENT Vault 8.0.4.1991  , since last few months three users only having problems where their emails are not being archiving. No changes has been made so far, I can't find any thing wrong in regards to permissions etc either. I have...

Nysoh by Level 5
  • 611 Views
  • 13 replies
  • 0 kudos

mass uninstall EV Client 9 for Mac

Hello, I am looking for a way to silently uninstall the Enterprise Vault Toolbar.app and its services from a large number of OS X clients. After downloading the current version (5.62) of RemoveSymantecMacFiles.command, I saw that the toolbar is not s...

cache issue with SSD harddrive?

Dear All, I'm curious, if you have also experienced stability issue with Vault cache in combination with SSD hard drives? We have some issues wiht Dell Latitude E4200 using SSD hard drives. Outlook freezes when the Vault cache is accessed. We still u...

Edyxx by Level 5
  • 235 Views
  • 4 replies
  • 0 kudos

Enterprise Vault Licensing Help

Hello, I´m new to Vault and have never sold or installed it before, I need to offer for a client a proposal which includes file server and exchange mail box archiving for 75 users. I tried local Symantec Support in Brasil but they are clueless. Readi...

Journal Error

  Hi,  i'm getting followoing error message on Journal server and really not sure what is the reason of that, although my archiving for journal is working fine.    "days since exchange journal mailbox scanned for new items.   Event id 41289 - it is m...

User is unable to open archived items in a shared mailbox

Hello everybody,  I got a strange problem: When a user tries to open an archived item in a shared mailbox he gets the error, that this item cannot be shown, because another software is required. 1. opening archived items in the users mailbox works fi...

PetBert by Level 3
Partner
  • 258 Views
  • 6 replies
  • 0 kudos

Resolved! Quota Based Archiving

Hello to all, I've some users that have different quota in exchange, that the default assigned in the mailbox Store Then, when starts the archiving task in a mailbox? When the mailbox reaches the issue or prohibit warning? One of this user reaches de...

AG81 by Level 5
Partner Accredited
  • 342 Views
  • 7 replies
  • 0 kudos

Resolved! Network Ports: Pst Client Driven Migration and HTTP-on Plugin

Hi all, I have a question regarding network ports that need to be opened to enterprise vault servers from client computers when using Client Driven migration with HTTP-only plugin. Does it use HTTP to upload chunks or SMB to copy to the pst holding f...

hkadoun by Level 4
Partner
  • 251 Views
  • 5 replies
  • 0 kudos

Black Berry and Langgague

Hi all, Please help me for the below quries, Do I have to configure some thing in EV to enable SIS ? or it is enabled by default? Can EV do the normal archiving and retrival to arabic emails ? How a backberry user can archive and retrive archive em...

Ryan_H_ by Level 4
Partner Accredited Certified
  • 152 Views
  • 2 replies
  • 0 kudos

SIngle DIRECTORY MULTIPLE SITE

Hello, What is the single directory mutliple site concept, what is the alternative of that? What are the PROS and CONS of single directory mutliple site? I have 3 sites, with 3 Exchange servers, and I have 6 servers (3 for EV and 3 for SQL), sites ...

Ryan_H_ by Level 4
Partner Accredited Certified
  • 309 Views
  • 4 replies
  • 0 kudos

Can I move EV site to diffrent EV server

Hello,   I have 2 EV servers with 2 diffrent exchange servers on 2 diffrent locations, with single directory database, Now, After 1 year, I want to move 1 EV server to the other site. means to move indexes and vault store to the other location as wel...

Ryan_H_ by Level 4
Partner Accredited Certified
  • 289 Views
  • 4 replies
  • 0 kudos