Resolved! Shortcuts don't show attachments
Hi all,Is there a default setting for attachments to be viewable and retrievable from stubbed items? We just see the name of the attachment but no actual file as below
Discussion Posts
removing some installed components
Hi ThereI'm looking to remove selected components from the install (EV12.2) on server 2012R2. I've tried modify from the control panel, gone through to components, want to remove SMTP archiving component but it is greyed out, actually they are all gr...
SQL Server HIGH CPU
Hi everyone;EV single server 2008 R2 SQL server 2008R2. Since we activated the vault store partition collections to improve the backup the SQL Server CPU is at 100 99% consumed by SQL process.Our DBA suspect this request to be responsable.SELECT FPVe...
Resolved! Outlook and OWA double-click shortcut issue
Using Enterprise Vault 11.0.1 with Cumulative Hotfix 5Outlook 2013 clients with same Outlook-Addon version as serverExchange 2010 SP3 serversIn the last few weeks when we double-click a stub shortcut it no longer shows the whole email. It just shows ...
Resolved! Provisiong Group
Para trabalhar com o Provisiong Group é melhor colocar usuarios dentro de grupos do AD, correto?R:Quando tiver um novo usuario é só adicionar ele grupo que na proxima vez que rodar a tarefa ele é adicionado automaticamente, correto?R:E quando usuario...
Resolved! Journal statistics (sql query?) per domain ? @xx.domain.com
Hi all.Is it possible to pull journalling statistics and break it down per domain?@xx.domain1.com@xx.domain2.com Etc?EV 11, DA 11. Exchange 2010
Resolved! Enterprise Vault Search advanced options fail to load on one EV server
Hi AllWe have a very peculiar problem with only one of our EV servers. EV Version - 12.1.2 for Microsoft ExchangeProblem: Advanced search options do not load when EVS is accessed from a client machine.Observations:EVS on affected server loads correct...
No mailbox synchronization since ... V-437-41447
Hi all,Having an issue with the following:"There has not been a mailbox synchronisation with Exchange Server xxx since 18/09/2017" - Event ID 41447When I check Event Viewer it tells me the following:There has not been a mailbox synchronization with E...
Unable to retrieve archived items EV 11.0
Hi , i am seeing "No preview of this item available with error code 0x80004004 for a single item . event on the EV server is as below.Log Name: Symantec Enterprise VaultSource: Enterprise VaultDate: 10/2/2017 7:24:52 PMEvent ID:...
outlook add in - support for mobile
Hello,we recently installed enterprise vault into our organization.we chose to enable the outlook add-in to enable users to access their archived emails.the add-in works nicely on OWA and outlook 2013 onward (well after recent office updates it requi...
Attachments are not opening from within the vault.
In order to open an attachment from within Outlook 2013 I have to open the "Enterprise Vault" tab and then use the "Vault Search" feature. Approximately a week ago we were able to open attachments from within Outlook 2013 simply by opening the messag...
SQL server upgrade
Hi Everybody,I'm running EV10.4 and SQL 2008 R2 and planning to upgrade to 11 and SQL 2012, my first step is to upgrade the DB, is there any particular issue to be considered to run an upgrade in place of the SQL server from 2008 to 2012 ? tks
Resolved! move ISG members to other DC
Hello all,Does anyone has experience with the below scenario? One Index Server Group, containing 4 physical Index servers, 2 Index server in DC1, 2 in DC2.Disks with indexes are replicated from DC1 to DC2 and VV.If a DR occurrs, USL is used to move i...
Opening archived mail item in full (with original formatting and attachments)
Hello All,I am running EV 12.1 on Win2012R2 FC. Users are using Outlook 2013 with EV Outlook Client Add-in installed. I noticed that double clicking archived mail item shortcut from Outlook opens mail in full (with all formatting and attachments) for...
Size of e-mail not reduced after archiving
I have an User with an e-mail which is archived, but the size of it is still 8MB, the same as before. It has an xlsm file as an attachment.
Unable to archive folders
Dear All,This is regarding Enterprise Vault file system archivingWe are using EV 11.0.We have added two folders for archiving under volume. But archiving not happened for these two folders.Last time when we had open case with Veritas for similar issu...
Vault cache synchronization failed
Users Vault cache synch failling and trying /evanon VD. (Outlook 2013 with evclient 12.2 /11.0.x)Based on client log below, i think our users vault cache synchronization is failling because the vault cache is trying to use /evanon virtual directory a...
Enterprise vault trial software
Hello,During the Symantec period, trial software and 30day keys were available through a special link: http://www.symantec.com/offer?a_id=35111With the move to Veritas, I have searched for an alternative incl. the entitlement portal (I can see that I...
Resolved! TransVault and EV9.0.4 - performance
Hello all, We're migrating personal archives from a static EV9.0.4 environment into Exchange 2013 using TransVault 8.0.4.13. Up to 2 months ago we had reasonable performance. In the last two months numerous Exchange servers have been added, to balanc...
Resolved! EV Outlook Client is not getting enabled (not even when tried manually!)
Hello All,We're running EV 12.1 in a FC. We just started enabling archiving for users and out of first 50 users who got archiving enabled, one user doesn't have EV Outlook Client add-in enabled in Outlook. User's mails are getting archived, which I c...
