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Enterprise Vault

Discussion Posts

EVCR 12.2

Hi guys, do you know if EVCR 12.2 is available? I could not find it on box or sharepoint, I also tried the 12.1 version against a 12.2 system and it does not work

Mouse by Moderator
Partner    VIP    Accredited Certified
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Outlook Unable to retrieve archived attachments

Hi FriendsWe have an issue where multiple users compalined they were unable to retrive the attachments from the archived emai and when they restore the archive email they were able to open the attachments, can someone please direct me to correct way ...

EV 11.0.1 CHF5; MS Offcat Tool EV Add-In

Hello together,a customer perfomed a Microsoft Offcat analyze ( on several clients. In the offcat report he can see the following about the enterprise vault Add-In:The 'EnterpriseVault.De...

Resolved! Archived item suddenly not able to open in Oulook 2010

Hey guys,since some days I am not able to open an archived item on my Windows 7 Client with Outlook 2010. In the backend we are using Exchange 2013.Everytime I try to open an archived item it looks like the EV Addin is not installed. (see picture)But...

MON_AB by Level 4
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EV service account domain admin

Hi All,Does the VSA need domain admin credentials? Ours is and our security team want to remove the domain admin membership.Has anyone done this and what were the consequences?I can see why the domain admin permissions might be needed during install ...

Archive status for orphaned archive

We have a large number of orphaned archives. The mailboxes have been deleted but the archive status still show the archive as an active archive. Since there is no mailbox I cannot use a Zap. What other options od I have?

Resolved! How to move index in the same server to new driver?

Hello,We need move index location because we cannot extend it. I found this article : But I dont want to change drive letter. So question is Can I stop all services then backup and restore all ...

vaultlearner by Level 4
Partner Accredited
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Rollback from EV 12.x to 11.0.1

Hello VOX Members,Need your help in framing up a Rollback Plan for Enterprise Vault.While we are preparing to upgrade our current setup from EV 11.0.1 to EV 12.1.3, we are looking at a rollback plan in case something goes wrong during the upgrade.The...

OUTLOOK: Can't open archived/stored emails

Hello,Since this week Microsoft updates, Outlook (2010/2016) can't open archived/stored items. Maybe, Outlook is blocking VBScript of custom forms. I'm using EV Client 10/11.To view an email, the users must "restore" to the mailbox and then open it.T...

aadell by Level 3
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Resolved! EV 12.1.3; Unable to download email from OWA

Hello together,a customer is facing an issue with OWA 2013 and IE 11. When EVS is opened from OWA the download option is prevented. If the user opens the EVS directly the download option is shown. The following technote describes the situation a bit:...

Resolved! Outlook icon not correctly

Two things I would ask:1) Enabling archiving and this functional (Without the outlook plugin installed)! When opening the outook the items that were archived, this with envelope icon as if it had not read. This is normal?2) I installed the Outlook pl...

Resolved! Items are not archived

Hi to All,I'm following a project about migrating from exchange 2010 to exchange 2016 with archived mailbox, i have a lab environment. I followed the veritas best practices but i have some problem.I have migrated some mailbox in my lab, 10 mailboxes ...

Policy for departed employees

I have created a policy for departed employees. I have included as many relevent message classes as I can think but, still some items are not archived. Can anyone explain what this particular message class is,  IPM.Schedule.Meeting.Resp.Pos.Enterpris...

Resolved! quota based archiving in detail

Hi,I'm unaware of some quota based archiving details. Does EV continously or only one time check the current mailbox size? Somehow, I didn't find any clear staement in the docs.So if my Archive Task is scheduled for 6 hours, I'm assuming it only chec...

FLX by Level 4
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