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Enterprise Vault

Discussion Posts

MigratorApplyArchivePermOnNewFolders key is ignored

Hello, one of our customer does not want folders created by PST migration to inherit the Outlook mailbox permissions. Therefore he created the reg key MigratorApplyArchivePermOnNewFolders and set it to 1. He uses EVPM to migrate the PST files. In ...

Delete shortcut with archives item

Is there a setting or way to delete a shortcut from outlook and have the archive Item deleted at the same time? We are getting ready to start a retention policy on mailboxes and some items are archived so we will need to delete those items from outlo...

Resolved! Index errors - need IndexVolumeReplay.exe tool

Hi everyone I have a number of corrupt index volumes following on from an Exchange server failure. We have our Exchange back online and Vault is functioning but as consequence, I now have a number of mailbox indeces to repair. Slight problem is that...

Certificate mismatch in Outlook after changing to SSL

I have recently added a certificate to an EV server to allow Outlook Anywhere clients toaccess archived messages. We have assigned the certificate ev.company.com to IIS and changed over the setting to change EV to use SSL all seemed to go well with e...

Cleaning out 20,000+ messages within a folder from vault

So I have a folder in a email vault that has a crapload of messages, >20,000 that I want to delete from the vault. I can't seem select a folder to delete in archive explorer, only way I can see is selecting them ~100+ per too many times and deleted t...

Resolved! Unable to delete items from vault

I checked the box "Users can delete items from their archives" under Site Properties\Archive Settings and synchronized all mailboxes, but two days later I still cannot delete items from my vault. I run a search using the web browser, check the box ne...

EV for Lotus Notes

Wondering if anyone knows or heard if the Virtual Vault feature isgoing to make it's way into the Notes world. Got a install of it happening soon

Resolved! Exchange 2007 OWA, SEV 8.0.3 and Safari

Hello all, According to the current compatibility list Safari support on OWA 2007 in combination with Enterprise Vault 8.0.3 is in a pending state. To my interpretation this means as much as "it should work, but we are testing it to be sure it works...

Danny_EV by Level 3
Partner Accredited
  • 706 Views
  • 5 replies
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Resolved! EV icons in outlook not working

Iam having issues trying to view the ev icons in outlook 2007 on a laptop, after installing the outlook addon, i have the software and icons workign in a pc but anytime i try and install the addins on any machine i get eh following error, shown below...

burtos by Level 5
  • 445 Views
  • 5 replies
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Resolved! Journal Index Failed

I have a failed Index for my Journal.  I have tried to rebuld and repair but neither have worked.  Index is still showing as failed. What should be my next move. Alan

Resolved! User able to see all vaults but has no permissions

Hi All One of my clients is currently running EV 7 SP2 on a 2003 server. The strangest thing has happened where a user can see every ones archives except her own archive. But if I open the Outlook profile on the EV server or another desktop it opens...

New functions in Enterprise Vault 9 - Changelog

Hallo everybody, i want to know if there ist any Feature Changelog for the new Enterprise Vault 9 Version for Exchange Mail Archiving? We have the Problem that we need the functions: - Archive now and shortcut later for Exchange Mailbox Archiv...

Virus

Our antivirus has found a worm virus in one of the files in the archive. Apperently the Forefront in Exchange has missed that one. The antivirus suggest to remove the file but it cant due to the file is locked and I guess it is that by the EV proces...

Krister by Level 5
  • 157 Views
  • 4 replies
  • 0 kudos

event 3377 GC problem

Hi I have a customer with EV 8 on OS Win 2003. I have some random problems with GC. The outlook profile logs on to the GC with lowest cost, generating that sometimes ít's server AD1 and sometimes server AD2. When enabling mailboxes and running the a...

Resolved! How to turn off "Vault Cache"? (Enterprise Vault 8)

 Hi all, We are  packaging Symantec Enterprise Vault Outlook Add-in version 8 for Windows XP computers.  After installed, users are asked to "Set up Vault Cache".  Do you know how to turn it off or how to set it for all users? Thanks

minh by Not applicable
  • 193 Views
  • 2 replies
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Resolved! Shopping Service Did not create shopper's subdirectory

So I changed the location for the shipping service and am now getting an error when searching through the browser and attempting to add to the basket.  Here is the event log error: The Shopping Service did not create the shopper's subdirectory unde...