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Enterprise Vault

Discussion Posts

Resolved! Search and Archive Explorer has very slow respons.

Hi, I have a question if other is seeing this behaviour. EV 8.0 SP3. Outlook 2007, exchange 2007. When user open outlook and click on search or archive explorer, the web server is responding very slowly, 15-25 sec before page displays. After the pa...

Resolved! Monitoring backup question

Hi, I have a EV environment  8.0 SP3. Backing up EV using HP Data protector and SQL agent, al EV DB's a selected. Enterprise Vault logs keep reminding with a warning that X number of save sets is not backed up. Data Protector report all backup ok.  ...

Resolved! IPM.Note.EnterpriseVault.ShortCut.RestoreMe

All, I am in the process of manually (Do to many other issues) restoring a bunch of archived emails from outlook. When I highlighted a bunch of shortcuts and hit the restore button, the shortcuts have changed into "IPM.Note.EnterpriseVault.ShortCut....

EVHolic by Level 5
Partner Certified
  • 1796 Views
  • 9 replies
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Resolved! High Availability and Disaster Recovery for EV implementation

Hi, We are in the process of planning for EV 9 implementation and looking for an HA solution as well as a DR solution.  Our ‘”production” EV infrastructure is as follows: •         Single Site Configuration, with three physical EV servers configur...

Resolved! Failed: item retrieval failed on server (Vault Cache)

Hi All, I have a client that is having an issue with their XP clients and the EV Cache downloading to the PC. EV 8.0 (SP1) / Windows 2008 / Cluster Outlook 2007 client (SP3) XP SP2 When setting up the Vault Cache for first use for an EV enabled us...

EugeneH by Level 3
Partner
  • 966 Views
  • 4 replies
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Resolved! Backing up EV using netbackup agent for enterprise vault ..

Hi there, Is anyone here running backups using this new agent.. Available from 6.5.4 onwards. Is there a way to granularly restore individual items . Let's say u user accidentally deleted an archived email and now he wants that restored. Possible? A...

Merv by Level 6
Partner
  • 294 Views
  • 4 replies
  • 0 kudos

Resolved! Error - 6651 - Storage Deletion Server has failed

Hi Guys, I keep seeing the below error on servers running EV8 SP 2 + 3. Please can someone explain this error as none of the server I have seen with this error have any form of deletions enabled. Has anyone managed to find a solution to this error? ...

Aron_J by Level 3
  • 584 Views
  • 4 replies
  • 0 kudos

EV reporting issues

Hi Guys, I have an issue reinstalling EV reporting on a SQL server. Firstly, lets go over the enviroment: The SQL server is running 2005 and the EV version is 8. The SQL server previously existed in another forest @ SQLServer.domain.forest1.corp ...

Aron_J by Level 3
  • 401 Views
  • 3 replies
  • 0 kudos

EV PFA causing modification time to change?

Hi there! For a customer running EV 8.0SP3 I'm involved in troubleshooting a case where whenever a PFA run is started, the modification date of all items in scope of that task seem to change. We've already opened a case with Symantec for this, but w...

NilsV by Level 3
Partner
  • 162 Views
  • 1 replies
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Resolved! i need to delete selective archived emails for all users

Dears, i've a customer with EV 8.0 SP2 installed to archive users' mailboxes, and it works great but due to a big expansion of the archived data , customer want to delete some certian archived emails for all users, emails contains video/Audio unsoli...

Massive Journal search for only 1 domain and export

Hope one of you can find a way to achieve this.... In my exchange I have 2 domains. abc.co.uk and xyz.co.uk. I Journal all the emails to a one Archive mailbox called  "JournalArchive". I have been asked to provide all emails to/from internal/extern...

soomrox by Level 3
  • 404 Views
  • 3 replies
  • 0 kudos

Resolved! Windows Updates

Hi there, we have to install lot of security updates on our EV server. Does anybody know if there are any updates which could run into issues after installing? Or, are there any list whith "known issues" after installing of windows updates? Envir...

Resolved! SQL - no mixed collations found.

Hi All, We are currently running EV2007 SP4 and looking to upgrade to EV8 SP3.  After running the deployment scanner we have come up with a error below regarding our SQL environment; SV-LON-KVS-001: Database: EnterpriseVaultDirectory - no mixed col...

Resolved! Quota / Age based archiving question

Hi there, I have set the archive strategy at "Based on age and quota". Age based setting is set to Archive Items when they are older then: 30 Days Quota based setting is set to Archive items until mailbox available storage reaches: 20% (it is unclea...

Resolved! Moving Items between Vaults

Does anyone know of a way that you can search existing vaults and then move items that have past a particular date range to a new vault?  We have a customer that has a policy that keeps all items indefinately.  They have now decided that after 7 year...

AllyT by Level 3
Partner
  • 513 Views
  • 4 replies
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Moving Items between Vaults

Does anyone know of a way that you can search existing vaults and then move items that have past a particular date range to a new vault?  We have a customer that has a policy that keeps all items indefinately.  They have now decided that after 7 year...

AllyT by Level 3
Partner
  • 276 Views
  • 2 replies
  • 0 kudos

Resolved! Need to login to access archived attachment in EV 8

Dear all professionals, I'm using EV 8. Client using Oultook XP and 2003(not install EV outlook add-in). The user need to login when they open each mail's attachment. Those mail were archived to EV. Can I excuse the login when open the archived atta...

samli by Level 3
  • 225 Views
  • 2 replies
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Resolved! Exchange System Mailbox( EV Prerequisites)

Hello All We have a plan to install EV 8.0 in WIndows 2008 Server 64 bit machine. We have Exchange 2007 server setup. I need some one help to understand what does it mean Exchange System Mailbox as pre-requisites of EV? Is it a normal user mail box ...

akther by Level 4
  • 3117 Views
  • 13 replies
  • 0 kudos

Outlook 2003 hanged after EV 7.0 SP2 add-on is enabled

We are currently running EV 7.0 SP2 and Exchange 2003 SP2.  User are running XP SP2, Office 2003 SP2/SP3 with EV add-on.  We had 2 exchange servers. (The main exchange running all the data storage, and one for SMTP).  Our Public folder is located in ...