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Enterprise Vault

Discussion Posts

Resolved! question about index

I've some question about index: 1. Why an index can failed? 2. If an index fails, what actions can I do (on order)? 3. If the index of user User1 fails, what User1 can't do? Only the ev search? Thanks for your support

Resolved! User's Mailbox not archiving all emails as expected.

I have a user that we used as a test user when we first started setting up Enterprise Vault.  Now we are getting ready to go production and we have started our pilot test.  Everyone's email is archiving as expected except for the user we used at the ...

Resolved! Report: Archived Items Access

Having problems generating report for  "Archived Items Access" It says there is no data available to display. EV 7.5 SP 5 Auditing is enabled Looks like something is still missing. Any help would be appreciated

fasoy by Level 4
  • 406 Views
  • 1 replies
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Using Windows Desktop Search to locate Placeholders.

I'm unable to locate files by filenames that are placeholders with Windows Desktop Search.  Is there a plugin that has to be installed on users' machines in order to be abel to use the Windows Desktop Search to loacte placeholders by filename? Tha...

PST Migration

Hi! I would like to ask for help. We have pilot EV8. All permissions for Vault account in place. When I tried to use PST client migration for for one user, pst file was found , message sent to user mailbox but nothing happened. I checked user regis...

Mambal by Level 4
  • 185 Views
  • 5 replies
  • 0 kudos

Resolved! EV 2007 Multi Domain /Multi organization support

Anyone know if multiple organizatin and multiple domian is uspported unders one EV site?  I have EV 2007 SP5 and we are planning to merge two companies with diffrent forest with seperate exchange organization. Thanks DP

Resolved! Purpose of Restore function in Outlook

I have some test users who are asking what the purpose of the "Restore" function is, more specifically why you would need to do a restore of an archived item. I know what it does but I'll not sure why it's needed. Also if the item is restored does th...

Bobc by Level 4
  • 243 Views
  • 5 replies
  • 0 kudos

Resolved! Index repair details

Hello, I think that I already know the answer but wanted some clarification. I had some items in an index showing as failed so I issued an index REPAIR to correct the failed items within the index. In the past I have used update and in rare occasions...

Vikes_2 by Level 6
  • 246 Views
  • 2 replies
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Resolved! Just upgraded from 7.5 to 8.01 and A5 Q processing is SLOW

After upgrading form 7.5 sp2 to sp5 and then to 8.01 the A5 queues process about 100 out of 6000 during a 10-12 hour window. Before all archive processing would complete in 3-5 hours. We have 2 Exchange 2007 targets running on 2003 sp2 64 bit. EV ser...

psimp by Level 3
  • 436 Views
  • 11 replies
  • 0 kudos

'Very' large DA customer database

EV2007 - SP5 / DA 2007 - SP5 / SQL2005 64-Bit / Exchange 2007 Premium Journaling I have a DA customer database that is 200GB, and it seems to be growing about 3-5GB/day.  ~ 10,000 custodians and 100+ cases with Legal Holds. I have 2 general questio...

Aaron_Mears by Level 4
Employee Accredited Certified
  • 330 Views
  • 1 replies
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Resolved! archive retrieved, but cannot archive it again.

I may have fuc.... up my archiving. I have retrieved all my archived mail back to my outlook, then I deleted the archive on the EV-server. Reenabled my mailbox for archiving with a new retention (not much different only the retention, the policies a...

Resolved! How to delete a Vault Site from the Admin Console

Hello All, I have a small query in relation to the Vault Site Created. I created a Vault site using an ALIAS created on the DNS server, now I want delete that site as we created a new site. Now both the sites are seen on the VAC and we need to del...

PST Import same PST twice

FOr one of our clients we have imported a PST file. After importing we noticed that the Deleted Items wher not imported and we needed to do that. What happens when we import the same PST file again? Wil this result in duplicate items or wil the impo...

Resolved! EV 8.01 folder exceptions ?

Is it possible to exempt a user created folder so that the archiving task would not check it of archive-able items ? 

Bobc by Level 4
  • 130 Views
  • 2 replies
  • 0 kudos