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Enterprise Vault

Discussion Posts

Resolved! Error while moving archive.

How do I find the item that is not moeved1 item is not moved. I want to see what this item is before I decide what to doe about it.this is the error I get:Logging Type Phase Item ID Source saveset ID Destination saveset ID Processing error? Error cod...

Event ID 3177 error

We're seeing a lot of these errors recently.A RetrieveMarkedItems request has failed. Not all of the messages could be returned to a shortcut. These messages will remain as pending retrieval in the users mailbox.Error: <0x80040605>Was looking at the ...

Help with adding a NEW exchange server target

Can someone who has been here before give me a high level overview of the process needed to add a new exchange server target into EV10.0.4 CHF3?  I've read through several articles and posts about this but I'm having trouble tying together what needs...

Resolved! Enterprise Vault Database Configuration

I have searched for, but been unable to locate, if there are any best practices/recommendations for the Enterprise Vault for Exchange MSSQL Server database files. Namely, is there any reason that I shouldn't manually set the autogrowth factor to some...

Resolved! Appointment Archiving Shortcut Design totally outdated

Hi there,is there a known to re-fresh the design of IPM.Appointments Attachments links?My regular policy for Mailbox Archiving includes no attachment links to that old-fashioned ViewMessage.asp ev site, preview leads directly to attachment, on-click ...

FLX by Level 4
  • 462 Views
  • 2 replies
  • 0 kudos

Resolved! How to filter Shortcuts in Outlook / Searchfolder Creation

Hey out there!I'm litte bit confused that I did not find any topics regarding to that issue. But how is it possible, e.g. to filter within at least the outlook advanced filter function for ev shortcut items?In my advanced filter field criterias are n...

FLX by Level 4
  • 2399 Views
  • 4 replies
  • 0 kudos

Office mail app issue after EV 12.1.1

Dear Friends,My Office Mail App is not working after upgrading EV to 12.1.1. It was working in 12.1.The Office mail App bar just shows blank boxes in OWA as well as in Outlook. Users do get prompted for password and after entering the password, it ju...

evapp.JPG
vjose79 by Level 4
Partner Accredited Certified
  • 1487 Views
  • 4 replies
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Removing and adding services

HiWe have a single enterprise vault server but for some reason, the tasks and services are split between two aliases of the same server. so alias one handles tasks (services shown as hosted) and alias two handles services.This is an historical set up...

Resolved! EV11.0.1 FSA - Deletion of Files AND Directories

I am configuring FSA to search for ALL FILES within a volume (NetApp share) and, dependent upon creation date, DELETE the relevant results.The structure of the share is as follows:New directory created daily, under which many sub-directories and file...

SYM-AJ by Level 5
  • 651 Views
  • 2 replies
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Resolved! Storage - Disk Specs

Hi Allits time to replace our EV storage as it has ran out of warrenty, are there any guidelines to a minimum spec required i can give my storage guys? Thanks

Resolved! EV 11.0.1 and Windows 10 Mail App

I have a customer who is enquiring as to the support of the native Windows 10 Mail App with EV.  They currently utilise EV11.0.1 for Journal and Mailbox archiving from an Exchange 2010 DAG environment.  The users currently all have Outlook 2010/2013 ...

SYM-AJ by Level 5
  • 297 Views
  • 1 replies
  • 0 kudos

still allowed to delete items

Hey guys I hope all of you doing well,I just discovered something and I want to know if it's usual behaviour.I'm still able to delete items using the ArchiveExplorer, or the direct webpage .../EnterpriseVault/search/shell.aspxI simply select the item...

baschi by Level 4
  • 863 Views
  • 2 replies
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Migration EV Cluster 10.0.2 to 12.1.12

Hello,In a few weeks I have to migrate an EV cluster (2008 R2) in 10.0.2 to EV 12. I know that you cannot "just" upgrade like that and that EV12 cannot be installed on W2K8R2 but on a WS2012/R2. No problem at all for this. My main problem (if we can ...

Enterprise Vault 9.0.2 not archiving journal mailbox

We have two journal mailboxes that we have two journal tasks setup to archive the journal mailboxes 24/7.  I've been watching our 2nd journal mailbox for a few weeks now and watching it get larger and larger.  Today, I figure I need to do something a...

dorlow1 by Level 3
  • 513 Views
  • 7 replies
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Event ID 41299

Hi All,For the life of me I cannot get rid of this errorStorage DCOM error.Reason: Access is denied. (0x80070005)Reference: Get storage object: Computer name [xx]Any idea how to resolve this issue?  

Rdosramos by Level 5
Partner Accredited
  • 404 Views
  • 2 replies
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Resolved! EV 11 support using Windows Storage Spaces

I'm hoping this is quite a straight forward question.Is it supported to host EV Indexes and\or Mailbox archives on a Windows volume that has been created from a Windows 2012 R2 storage pool using Windows Storage Spaces?I need to create a multiple TB ...

CadenL by Moderator
Partner    VIP    Accredited Certified
  • 311 Views
  • 3 replies
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Enterprise Vault scalability.... "forever" retention?

I need some technical wisdom for those of you using Vault maybe on scales that are above what we currently use it for.  Management is talking about potentially scrapping our upcoming "start of expiration" date (7 years from time of archival) in lieu ...