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Enterprise Vault

Discussion Posts

Resolved! Is EV 7.0 SP1 compatible with SQL 2005 SP2?

We would like to install SP2 on our SQL 2005 server but did not want to until we are certain that EV 7.0 SP1 is compatible with it. The Symantec EV compatibility charts only show that EV 7.0 SP1 is compatible with SQL 2005 SP1...but since SP2 is new...

Problems while implementing Reporting

Hi all,maybe i�m to stupid but it wont work. I have a SQL 2000 with Reporting Services installed. The VSA has Local Admin and Contentmanager applied. IIS is installed and running, also .NET is installed. But when i start the installation of the EV Re...

User unable to open up archived items

Hi,We have a specific user who is unable to open any archived items. When the user tries to open an archived item, outlook prompts the user to enter his username and password and when this is done, it gives an error.Please can someone kindly help.Th...

Error when opening archived mail using RPC HTTP

Hi I get the following error after i configure RPC / HTTP in my outlook"The Certificate Authority that generated the server's certificate is not recognized"Please advice if i should add myself generate Root CA cert to my clientsThanksCK

Resolved! Retrieval/restoration of archived contacts

Hi,I had made a policy that archives the users emails and contacts. I realise now that it is not a good idea to archive the contacts. Hence now I have modified the policy to NOT archive the contacts. I have the outlook extension to the users. I have ...

Firewall Setting

Hi I am using a netscreen firewall, what settings do i need to configure to allow EV users from Internet to access via OWA and RPC/HTTP.Allow Internet Any to EV server on Port 80 & 443 ?ThanksCK

Blank page in Archive explorer and Search Vault

I have an EV 7.0 SP1 setup with SSL enabled on EV servers. Couple of backend and front end servers also present. Also have an ISA 2006 configured for remote access for OWA (forms based authentication), RPC/HTTP.Q1. In OWA2003 (connected remotely thru...

Resolved! Retrieval Service is not starting

I'm using EV 5 sp7. The Retrieval Service will not start it says that "The process has attempted to access a protected memory address. Event ID: 4166.

A_T_2 by Level 4
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Resolved! EV7.0sp1 Billing Info bug?

Hey all, Has anybody else noticed that the billing information on newly enabled accounts isn't getting auto-filled in? I wanted to double check with the world before I started escalating bugs. I've seen this at 2 clients now.micah

Event ID 3227 on archive run

On running the task the event log just filled up with Event 3227Failed to list mailbox permissions whilst synchronising due to a missing mailbox attributeAttribute listed is msExchMailboxSecurityDescriptor for all usersAnyone seen this before?

Support for SQL Database Mirroring (SQL 2005 SP1)

Has anyone tried to configure database mirroring with SQL Server 2005 SP1 and Enteprise Vault?Our SQL Administrator manages the SQL cluster running in high Safety mode (synchronous, with no automatic failover). Our first attempt at database failover...

Zap Permissions on FSA Archive

How do we ZAP Permissions on FileSystem Archive?The following below seems to work only on E-mail archives and I need to remove automatically set permissions on FSA archive, since it matches the share and not NTFS permissions. DirectoryComputerName =V...

Failed to perform the search request

Hello In my EV site I have 3 Vault stores with the same permissions; the archive search runs well for two stores, but when I select the third the message below appears: Failed to perform the search requestDo you have any issues for this problem?Thnx

Archived mails not visible in Outlook

Hello, We are using Enterprise Vault version 6.0 in our client environment for archiving mailboxes in Microsoft Exchange 2003 server. One of the users have reported that he is not able to see his archived mails from October 2006. Enterprise Vault...

Small Problems with accessing archived content

This is an odd problem. I have set up exchange archiving and enabled a single test mailbox. I've also set-up rpc over https access for this test mailbox. This is what I'm seeing:On the LAN - When I go into Outlook (over TCP/IP) for this test mailbox ...

No Accessible Vaults

I just installed EV7.0 and configured two mailboxes to be archived. Mailbox A is set to user decision and Mailbox B is configurated to be archived automatically. when MailBox A user click on the store in Vault Icon in Outlook 2003, a dialog box sto...

DTS and/or 6.0 SP4 Archiving Issue

I'm hoping to find out if anyone else is experiencing the below problem after upgrading EV 6.0 to SP4. I'm not sure if this issue is coming from the DST OS and Exchange 2003 SP2 backend update or if it's a problem after upgrading to EV 6.0 SP2 to SP...

Archiving Contacts glitch?

I turned on the archiving of contacts yesterday and noticed there was a glitch.Archived contact items cannot be seen if you do the following:When you create a message in Outlook or OWA, click the To button to get to the Address book, and then go to y...

Resolved! Upgrading Back-end and Front-end systems

Hello,I am about to upgrade to 6.0SP4 and had a question about upgrading on the back and fron ends.I know to install the files and then run the configuration utility, but do you have to uninstall the files and configuration first? I am running 6.5.7...

Resolved! relocate the Monitoring Database

Hi all,i moved my Database from the Local SQL Server on my EV Server to a Central SQL Instance. But i�ve found no Informations how to relocate the Monitoring Database. All other Databases can be deletet after the movement and Everything works fine, b...