could not connect to Enterprise Vault Directory on "EV10"

[Bryan_W]

I have not used my EV 10 lab for a few month but I now want to do some further configuration, however I now get the above error when I try to open the EV administration console.

In event viewer I also get the following errors:

source - Distributed COM - Event ID 10016 -

The application-specific permission settings do not grant Remote Launch permission for the COM Server application with CLSID

source - Enterprise Vault - Event ID 40975 -

Unable to access the Directory Service on EVSERVER.

Does anyone know what the problem might be?

[TonySterling]

Where there any updates to your lab?  Is the firewall turned off?

[Bryan_W · Accepted solution]

Hello Tony,

Thanks for replying.  I've been working on the problem all afternoon and it was the SQL services, they were not running on my SQL server.  Once started the EV console loaded up.

Thanks again for replying so quickly, I'm sure it wont be long before I'm asking more questions