We had a user have some strange issues with their mailbox lately so on Friday we decided to delete and recreate the users mailbox from scratch just to rule that out as we had already given him new pc new windows profile and new outlook profile.
So his mailbox was deleted from our exchange 2003 on Saturday morning and recreated on Saturday evening.
today when I logged into EV I was expecting to see an error along the lines of:
The Exchange mailbox provisioning task found a new mailbox with an existing entry in the Enterprise Vault database. The mailbox GUID does not match the entry in the database.
Task: Exchange Provisioning Task for global.arup.com
Set the SynchInMigrationMode registry value in order to process this mailbox. See the documentation for further details.
BUT instead it had created a new Archive now I have 2 archives with the same name. one has 2000 items the other 263
is my best option to export one to pst and re import to current Archive and delete the old one or is there another option if I do an import is there a chance of duplicating shortcuts ?
any suggestion would be great
Solved! Go to Solution.
Thanks for your help
what i ended up dping was diableing both account exporting both mailboxs to be save
deleted the old archive and imported the pst back in
renabled his mailbox and sorted
thanks for your help