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enterprise vault owa error

alefesta
Level 3

I have a single EV and a single Exchange 2007, when user try to open an archived mail they are prompt for user credentials at first thant got the warning attached.

It says that "it is possible that the web site I try to access could be not secure and used to catch personal informations" if user click on yes the mail is correctly showed.

We already tried to :

1)recreate EVANON

2) follow again all the steps to add OWA 2007 extensions

3) the Webconfig is set to require HTTP and not HTTPS. 

4) there are no error in EV log and Exchange EVT.

 

Please help.

1 ACCEPTED SOLUTION

Accepted Solutions

alefesta
Level 3

It was the anonymous account that for some reason stop to working..we recreated another user and started to work. We are now investigating on the "old" user.

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3 REPLIES 3

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

i would enable logging via the web.config then try to access an archived item via OWA and see what it says about contacting your exchange server

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

http://www.symantec.com/business/support/index?page=content&id=TECH69113 has a guide which can help in case you havent done this before

alefesta
Level 3

It was the anonymous account that for some reason stop to working..we recreated another user and started to work. We are now investigating on the "old" user.