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ev 11.0.1CHF4 event 13410 - Value violated the integrity constraints for a column or table

JB22
Level 5

Hi,

 

This weekend I updated our ev 10.0.1 server to version ev 11.0.1CHF4. We use it for exhange mail archiving.

I first did the database update when I updated to 11.0.1.

I got an error message which I resolved with the following article https://www.veritas.com/support/en_US/article.TECH228970

Afther that all went well and I also updated to CHF4.

On the nightly archive run I now get the following error message:

Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          24/01/2016 19:41:29
Event ID:      13410
Task Category: Directory Service
Level:         Error
Keywords:      Classic
User:          N/A
Computer:     
Description:
An error was detected while accessing the Vault Database 'EnterpriseVaultDirectory' (Internal reference: {CADODataAccess::ExecuteSQLCommand} [.\ADODataAccess.cpp, lines {1317,1319,1338,1356}, built Nov 19 15:44:06 2014]), error code <0x80040e2f>.
 
 
Description: Value violated the integrity constraints for a column or table.

 

thanks for the help.

 

Best regards,

JB

 

1 ACCEPTED SOLUTION

Accepted Solutions

JB22
Level 5

Opened a case with support and seems to be a known issue.

Should be resovled in version 12.

 

Regards,

JB

View solution in original post

3 REPLIES 3

JB22
Level 5

Opened a case with support and seems to be a known issue.

Should be resovled in version 12.

 

Regards,

JB

i have installed version 12 and have the same error 

 

"

An error was detected while accessing the Vault Database 'EnterpriseVaultDirectory' (Internal reference: {CADODataAccess::ExecuteSQLCommand} [d:\builds\16\ev\v-m-s\sources\source\common\adointerface\adodataaccess.cpp, lines {1325,1327,1346,1364}, built Dec 18 21:06:18 2015]), error code <0x80040e2f>.


Description: Value violated the integrity constraints for a column or table.

For more information, see Help and Support Center at http://telemetry.community.veritas.com/entt?product=ev&language=english&version=12.0.0.0&build=12.0...."

...we get the same error when we try to activate mailboxes for archiving.

Befor upgrading to 12 we´d like to know if this fixes the error.

Can someone please confirm the solution?

Alex