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how permanently delete deleted items from vault

Danu
Level 0

Hi All,

I need my delete items to be permenent delete from my VAULT DELETE ITEM folder.

i was abale to delete the deleted items from delete items folder but when i sync its again coming to delete item folder.

kindly help me on this.

1 REPLY 1

GertjanA
Moderator
Moderator
Partner    VIP    Accredited Certified

HI Danu,

I assume you are talking about the client side (Outlook?, Virtual Vault?) Excuse me for asking, but are you the EV Administrator? If yes, read on, if no, ask him/her.

Which EV version? I believe the default is that items you delete remain 'restorable' for 32 days. In the EV console, you can check by opening the properties of your archive, tab deleted items. It might also very well be that what you delete are the shortcuts to archived items. Assuming ev is setup to not allow deletions, you will get these items back when you sync again. Exactly what syncs from where to where? It might be an Exchange thing, Outlook, or Virtual Vault.

Regards. Gertjan