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integrated search does not work from Lotus Notes client

mias
Level 4
Partner Accredited

Hey

I have a problem that when I press the button enterprise vault search in Lotus Notes Client it just Return a 404 but am I trying to make an http call to http://evserver/enterprisevault I get the search interface in my browser
I have try to dtrace the problem but whit no success and I have check the permission on the EVDomino.nsf  and there it is granted Manager rights for the Archiving ID

any suggestions :)

1 ACCEPTED SOLUTION

Accepted Solutions

jim_leggett
Level 6
Employee Accredited Certified

Are you getting the "Please Identify Yourself" login form.

Below is the first few steps of the process from a doc I wrote up. But it sounds like you are not getting to this point from your description. Plus a couple of things to always check that will throw you off are.

-Verify that nhttp is running on the EVDG.

-Verify that you do not have any directory service errors in the event log.

-Verify that nevdominohousekeeping is running on the EVDG.

 

 

  1. From the Lotus Notes Client user selects Enterprise Vault Search menu item.

 

  1. A request is sent to the EnterpriseVaultDomino virtual directory. At this point the user does not have an LTPA token so a redirection is sent back to the browser.

 

* Review of the IIS logs on the EV server will show the following:

EnterpriseVaultDomino/searchO2k.asp  lotusdomain=SYMANTECFOREST&server=DOMINO851X64%2fSYMANTECFOREST&mbx=mail%   5cjdoe&vaultid=11E704AABA77AB549A8B317F3968AF11C1110000evsite 80 - 192.168.213.145 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+WOW64;+Trident/4.0) 302 0 0 624

 

  1. The redirection request is to the EVSSO Agent within the Evdomino.nsf on the Enterprise Vault  Domino Gateway.

 

* Review of the Domlog.nsf on the Enterprise Vault Domino Gateway will show the following:

 GET /ev/evdomino.nsf/EVSSO?OpenAgent&returnto=http://ev-    domjournal.symantecforest.local:80/EnterpriseVaultDomino/searchO2k.asp?lotusdomain=SYMANTECFOREST&server=DOMINO851X64%2fSYMANTECFOREST&mbx=mail%5cjdoe&vaultid=11E704AABA77AB549A8B317F3968AF11C1110000evsite HTTP/1.1

 Status:  200 OK (Request fulfilled)

 

 

 

 

 

  1. The cssLogin form from the domcfg.nsf on the EVDG will be presented to the user.

 

                      * The cssLogin form from the domcfg.nsf on the EVDG will be presented to the user.

                       Request: GET /domcfg.nsf/cssLogin?ReadForm HTTP/1.1

                      Status:      200 OK (Request fulfilled)

            

                     *  Dtrace of nhttp will show the following:

                     (At this point we open up the $Loginforms view in the domcfg.nsf on the EVDG.)

(nhttp) <1852> EV:L CArchiveServerExtensionMgr::OnAfterDbOpenExtended - open DB succeeded for [C:\Lotus\Domino\data\domcfg.nsf] ([0xf2])

(nhttp) <1852> EV:L CArchiveServerExtensionMgr::OnAfterNoteOpenExtended - opened note [0x166] in DB [0xfa]

(nhttp) <1852> EV:L CArchiveServerExtensionMgr::OnBeforeNoteClose - closing note

(nhttp) <1852> EV:L Note(0xFA, 0x166) = ($LoginForms)|

 

 

 

 

 

* Next we open the $$LoginUserForm in the domcfg.nsf on the EVDG.

                       *  Dtrace of nhttp will show the following:

(nhttp) <1852> EV:L IsEVDB - checking path [C:\Lotus\Domino\data\domcfg.nsf]

(nhttp) <1852> EV:L CArchiveServerExtensionMgr::OnAfterNoteOpenExtended - opened note [0x16a] in DB [0x116]

(nhttp) <1852> EV:L CArchiveServerExtensionMgr::OnBeforeNoteClose - closing note

(nhttp) <1852> EV:L Note(0x116, 0x16A) = $$LoginUserForm; $$LoginUserForm|

                      * The following URL is (Login Screen) is presented to the user to enter credentials

                      http://domjournal.symantecforest.local:8080/domcfg.nsf/cssLogin?ReadForm

View solution in original post

7 REPLIES 7

JesusWept3
Level 6
Partner Accredited Certified

so 404 means page not found, as in it doesn't exist, so are you sure you are calling the exact same URL in your browser as notes is trying to use?

Typically EV will go to the Storage Server that holds your archive.
So if you have 4 different EV Servers and your archive is located in Vault Store hosted on EVServer3, the URL should be http://evserver3/EnterpriseVault/Searcho2k.asp

At least thats how it works with the outlook client, with domino because theres no client and its all template driven it may just be going to the site alias instead, not entirely sure

If you can find out the URL, that may hold some clues

https://www.linkedin.com/in/alex-allen-turl-07370146

mias
Level 4
Partner Accredited

I have only one ev server which has archived task and stroage Task on it, so I do not think it is the fault to my 404.

you can not compare the way that Outlook search interface whit notes it is a completely different way because it's calling into a domino database (evdomino.nsf) as far as i know

jim_leggett
Level 6
Employee Accredited Certified

Are you getting the "Please Identify Yourself" login form.

Below is the first few steps of the process from a doc I wrote up. But it sounds like you are not getting to this point from your description. Plus a couple of things to always check that will throw you off are.

-Verify that nhttp is running on the EVDG.

-Verify that you do not have any directory service errors in the event log.

-Verify that nevdominohousekeeping is running on the EVDG.

 

 

  1. From the Lotus Notes Client user selects Enterprise Vault Search menu item.

 

  1. A request is sent to the EnterpriseVaultDomino virtual directory. At this point the user does not have an LTPA token so a redirection is sent back to the browser.

 

* Review of the IIS logs on the EV server will show the following:

EnterpriseVaultDomino/searchO2k.asp  lotusdomain=SYMANTECFOREST&server=DOMINO851X64%2fSYMANTECFOREST&mbx=mail%   5cjdoe&vaultid=11E704AABA77AB549A8B317F3968AF11C1110000evsite 80 - 192.168.213.145 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+WOW64;+Trident/4.0) 302 0 0 624

 

  1. The redirection request is to the EVSSO Agent within the Evdomino.nsf on the Enterprise Vault  Domino Gateway.

 

* Review of the Domlog.nsf on the Enterprise Vault Domino Gateway will show the following:

 GET /ev/evdomino.nsf/EVSSO?OpenAgent&returnto=http://ev-    domjournal.symantecforest.local:80/EnterpriseVaultDomino/searchO2k.asp?lotusdomain=SYMANTECFOREST&server=DOMINO851X64%2fSYMANTECFOREST&mbx=mail%5cjdoe&vaultid=11E704AABA77AB549A8B317F3968AF11C1110000evsite HTTP/1.1

 Status:  200 OK (Request fulfilled)

 

 

 

 

 

  1. The cssLogin form from the domcfg.nsf on the EVDG will be presented to the user.

 

                      * The cssLogin form from the domcfg.nsf on the EVDG will be presented to the user.

                       Request: GET /domcfg.nsf/cssLogin?ReadForm HTTP/1.1

                      Status:      200 OK (Request fulfilled)

            

                     *  Dtrace of nhttp will show the following:

                     (At this point we open up the $Loginforms view in the domcfg.nsf on the EVDG.)

(nhttp) <1852> EV:L CArchiveServerExtensionMgr::OnAfterDbOpenExtended - open DB succeeded for [C:\Lotus\Domino\data\domcfg.nsf] ([0xf2])

(nhttp) <1852> EV:L CArchiveServerExtensionMgr::OnAfterNoteOpenExtended - opened note [0x166] in DB [0xfa]

(nhttp) <1852> EV:L CArchiveServerExtensionMgr::OnBeforeNoteClose - closing note

(nhttp) <1852> EV:L Note(0xFA, 0x166) = ($LoginForms)|

 

 

 

 

 

* Next we open the $$LoginUserForm in the domcfg.nsf on the EVDG.

                       *  Dtrace of nhttp will show the following:

(nhttp) <1852> EV:L IsEVDB - checking path [C:\Lotus\Domino\data\domcfg.nsf]

(nhttp) <1852> EV:L CArchiveServerExtensionMgr::OnAfterNoteOpenExtended - opened note [0x16a] in DB [0x116]

(nhttp) <1852> EV:L CArchiveServerExtensionMgr::OnBeforeNoteClose - closing note

(nhttp) <1852> EV:L Note(0x116, 0x16A) = $$LoginUserForm; $$LoginUserForm|

                      * The following URL is (Login Screen) is presented to the user to enter credentials

                      http://domjournal.symantecforest.local:8080/domcfg.nsf/cssLogin?ReadForm

SHI-CRO
Level 6
Partner Accredited Certified

The domino search interface menu item does send you to a web interface, but the virtual directory is called enterprisevaultdomino, not just enterprisevault.

You say you only have one EV server.  Did you install the EVDG on this same server?  You don't need an EVDG to archive, but you do need it to use the web utilities and for archvied item recalls.

Check the EVDG server, open IIS manager and look for the EnterpriseVaultDomino virtual directory.

mias
Level 4
Partner Accredited

The nhttp is not running do you konw how to start it...

jim_leggett
Level 6
Employee Accredited Certified

Yes there are two ways to start HTTP on the EVDG.

1) From the Domino Console.

    Type the following:    load http

2) From the Domino Administrator client Open the EVDG, Select the server tab select the STatus tab

    Select Server tasks. Select Server Console. in the Domino Comman prompt type   load http.

3) You can also edit the notes.ini of the EVDG to ensure usually in the Domino program directory.

    on the servertasks line add http save the notes.ini and restart the EVDG

jim_leggett
Level 6
Employee Accredited Certified

Did you ever get this straightened out?