Hello all,
Maybe one of you uses HCP as storage device, and maybe you have seen the below.
Investigation triggered due to event 7118:
The databases and storage partition may be in an inconsistent state.
Recommended action: Run the EVSVR utility to check the integrity of the databases.
The EVSVR operation to run is [Verify Database References].
EVSVR has been run completely, and completed without issues reported.
This has worked properly since 26 jan 2015. Luckily, this is a POC to prove archiving to HCP partition works, but the POC is performed on a production EV-server. The archiving task for the Journal Mailbox in the POC is currently in report mode.
Found following:
Event 1
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 3/10/2015 3:29:44 PM
Event ID: 28967
Task Category: Storage File Watch
Level: Warning
Keywords: Classic
User: N/A
Computer: EV3.domain.com
Description:
Watch file partition scan will be stopped for the following partition since 50 consecutive unsecured (not replicated or
backed up) files/streams were found.
Partition Name = Journal Vault Store 02 Ptn1
VaultStoreEntryId = 143778E5310610C4783751ACA8D5EE4B41210000EVAlias.domain.com
Event 2
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 3/10/2015 3:33:31 PM
Event ID: 28944
Task Category: Storage Archive
Level: Error
Keywords: Classic
User: N/A
Computer: EV3.domain.com
Description:
The 3rd party storage system application 'Hitachi Content Platform (HCP) Streamer' has logged the following message:
CStreamerObject::Write method failed
Reason = 0x800704d5
ConnectionManager::Set_Curl_Operation method https://ev-test.HCPdevice.domain.local/rest/evroot/1979CE367A033145853E57C5012FC4EE/2015/Mar/10/f892... Reason = 503 : Service Unavailable - opr_PUT
Event 3
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 3/10/2015 3:33:31 PM
Event ID: 28944
Task Category: Storage Archive
Level: Error
Keywords: Classic
User: N/A
Computer: EV3.domain.com
Description:
The 3rd party storage system application 'Hitachi Content Platform (HCP) Streamer' has logged the following message:
CStreamerObject::Info method failed
Reason = 0x80070057
Description = Required input parameter is NULL. Parameter name = 'StoreIdentifier'.
Event 4
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 3/10/2015 3:33:31 PM
Event ID: 7118
Task Category: Storage Archive
Level: Warning
Keywords: Classic
User: N/A
Computer: EV3.domain.com
Description:
The databases and storage partition may be in an inconsistent state.
Recommended action: Run the EVSVR utility to check the integrity of the databases.
The EVSVR operation to run is [Verify Database References].
Vaultstore Group: Journal Vault Store 02
Vaultstore : Journal Vault Store 02
Event 5
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 3/10/2015 3:33:38 PM
Event ID: 28944
Task Category: Storage Archive
Level: Error
Keywords: Classic
User: N/A
Computer: EV3.domain.com
Description:
The 3rd party storage system application 'Hitachi Content Platform (HCP) Streamer' has logged the following message:
CStreamerObject::Write method failed
Reason = 0x80004005
ConnectionManager::Set_Curl_Operation method error (Curl error)
Reason = 56 - SSL read: error:00000000:lib(0):func(0):reason(0), errno 10054
Event 6
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 3/12/2015 6:49:10 PM
Event ID: 29057
Task Category: Storage Archive
Level: Warning
Keywords: Classic
User: N/A
Computer: EV3.domain.com
Description:
A problem was encountered while trying to process a saveset in the storage queue, but it appears that the problem may be
recoverable. The saveset will be requeued and another attempt will be made to process it later.
Details: The device does not recognize the command. (0x80070016)
Storage Queue Location: E:\Enterprise Vault\Cache\domainCache\EVStorageQueue
Storage Queue Batch File: E:\Enterprise Vault\Cache\domainCache\EVStorageQueue
\EVStorageQueue_143778E5310610C4783751ACA8D5EE4B41210000EVAlias.domain.com_20150312060651_00072.EVSQ
Transaction Id: B0D6620BB2E6B119912776263CC9D2D1
Vault Store Entry Id: 143778E5310610C4783751ACA8D5EE4B41210000EVAlias.domain.com
Regards. Gertjan
