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message dispenser issues - exchange 2013 CU6, EV Version: 10.0.4.1333

Sarah_Seftel1
Level 6
Partner Accredited

My customer installed the latest CU6 for Exchange 2013.

They are working with EV Version: 10.0.4.1333

 

I couldn'td any approve from Symantec that this is supported.

And we have a message dispenser will resume errors...

Anyone can confirm installing CU6? anyone tried?

Sarah

 

1 ACCEPTED SOLUTION

Accepted Solutions

Sarah_Seftel1
Level 6
Partner Accredited

Yes,

Got an answer that CU6 not supported.

Bringing it here to see if any of you have customers that installed CU6, and if this can prioritize the fix. Basically - system is not working now.

View solution in original post

6 REPLIES 6

Sarah_Seftel1
Level 6
Partner Accredited

another customer installed CU6, exact same issue.

Message dispenser will resume in 10 minutes.

A1 queue is loaded with millions of items.

 

Customer say they had to install the CU6 since it fixed some major bugs in the EXCH 2013,

 

Anyone from Symantec can estimate the hotfix delivery for ev?

 

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

have you opened up a ticket for this?

Sarah_Seftel1
Level 6
Partner Accredited

Yes,

Got an answer that CU6 not supported.

Bringing it here to see if any of you have customers that installed CU6, and if this can prioritize the fix. Basically - system is not working now.

Chris_Harrison
Level 5
Employee

Its always worth looking at the compatibility charts as a first port of call to check if a version / service pack is supported or not:

http://www.symantec.com/business/support/index?page=content&id=TECH38537

CU6 is currently pending certification.

Sarah_Seftel1
Level 6
Partner Accredited

Hi,

Any news ewgarding CU6?

As 90 days are over in just a few days...

 

Sarah

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

Enterprise Vault support for Microsoft Exchange 2013 CU6

Article:TECH226311  |  Created: 2014-11-13  |  Updated: 2014-11-13  |  Article URL http://www.symantec.com/docs/TECH226311