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pending item timeout

liamhudson
Level 2

We recently got updated to Enterprise Vault 10.0.04. We had over time before this had issues with  pending items  stuck in this state. I have fixed this on the policy with "Switching the Pending Shortcut" to  0 instead off Off and running against the necessary mailboxes.

My question is this, is it recommended to have this set to say something like 5 days before resetiing rather than Off, stopping a build up if there is any issues?

2 REPLIES 2

VirgilDobos
Moderator
Moderator
Partner    VIP    Accredited Certified

Hi mate,

Yes, it is a best practice to set it to a value between 3 to 5. I always do that for my implementations.

--Virgil

Cheers Virgil