place holders of the same size as of the actual file

[rakesh_nair]

hi

I have two questions for FSA

1) My shortcuts have been created , however when i check those shortcuts out the size on the disk and the actual size are the same,isnt it suppsed to be a kb or something as it is supposed to be a shortcut only isnt it.

2) when i am trying to retrieve the fule from the EV website , it mentions about sending to mailbox.
How does that work?
I am not comprehending that.

[TonySterling · Accepted solution]

For issue 1 it does have the placeholder icon, correct?  Do those files types show a Compatibility tab?
Please check this technote:
http://seer.entsupport.symantec.com/docs/325631.htm

for 2, are you using http://server/enterprisevault/search.asp or http://server/enterprisevault/archiveexplorerui.asp?

[rakesh_nair]

issue1)  The compatibily tab does not exist, i am just confused that if the file has been archived, why does it show the same size on the disk.

issue 2) I think you hit the nail on the head.Thank you.

[TonySterling]

so it is actually a placeholder with the black clock looking thing on the icon?

[rakesh_nair]

yes.
But why does it show the same size

[Chai]

Placeholder should be about 4k in size, does the icon change after you open the file?

[rakesh_nair]

That is the problem the placeholder is of the same size of the file and yes if i click on the file the black clock vanishes??
Are the files not getting moved?

[Chai]

Sounds like they are getting archive, please tell us the sizes when doing properities on the placeholder