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problem enabling mailbox for archiving

channaveera_swa
Level 4
Hi,

One of our company employee had lef the org. We deleted this archive and disabled his account and moved to xemployee OU in AD. Now the user has rejoined the company. I just reenabled the AD account. Mailbox functionality is working fine. The Ad account is moved to appropriate OU in the AD.

When i try to enable the mailbox for archiving his mailbox is not show in the enable mailbox list at the same time i could see many other mailboxes (which are not enaled for archiving)

Any suggestion would be appriciated

Regards,
3 REPLIES 3

Micah_Wyenn
Level 6
Chan,
Be sure to hit the "disabled accounts" radial button at the top. If that doesn't show'm, zap the mailbox.

micah

Fernando_Filipe
Level 3
Can you view new mailboxes that have been created in AD ?

channaveera_swa
Level 4
Hi,

The mailbox was disabled from archiving before the mailbox was deleted from AD.

Now i don't see the mailbox in either enable or disable list.

Not sure what is zapping the mailbox !!