"Deployment Scanner" fails to make a connection to SQL

HI,

We are about to upgrade Enterprise Vault(EV) server.

We are installing new server, new SQL Server and migrate the archive to the new solution.

I start testing with a LAb instalation, I Install:

  • Windows Server 2019
  • Microsoft Sql Server 2017
  • Entrerprise Vault 12.5

When I run the Deployment Scanner fails to make a connection to SQL I tried the solution on https://www.veritas.com/support/en_US/article.100042824 wiht no success.

Any ideias, if I run the Deployment Scanner that cames on the ISO of EV 12.4 it work.

Can I trust th result and continue?

1 Solution

Accepted Solutions
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Accepted Solution!

Re: "Deployment Scanner" fails to make a connection to SQL

Hello,

I assume you have, but as of EV12.4.1 you need Microsoft OLE DB Driver for SQL installed. It is not automatically installed. Below link has a link to the MS download location.

See https://www.veritas.com/support/en_US/article.100045722

Maybe that is the issue here, seeing you did a fresh 12.5 install?

Regards. Gertjan

View solution in original post

5 Replies
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Re: "Deployment Scanner" fails to make a connection to SQL

I had exactly this (12.4 working, 12.5 fails, Win2019 / SQL 2017)
I chose to ignore the deployment scanner and the install worked fine afterwards. Seems like some kind of bug in the Deployment Scanner.


Quadrotech - EV Migration and Office 365 Solutions, creators of Archive Shuttle.
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Re: "Deployment Scanner" fails to make a connection to SQL

I'll carry on with the installation, If it work I'll make your answer as Solution

Highlighted
Accepted Solution!

Re: "Deployment Scanner" fails to make a connection to SQL

Hello,

I assume you have, but as of EV12.4.1 you need Microsoft OLE DB Driver for SQL installed. It is not automatically installed. Below link has a link to the MS download location.

See https://www.veritas.com/support/en_US/article.100045722

Maybe that is the issue here, seeing you did a fresh 12.5 install?

Regards. Gertjan

View solution in original post

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Re: "Deployment Scanner" fails to make a connection to SQL

Hi GertjanA,

No I haven't install the EV software it because we had some issue in the "https://www.veritas.com/support" I was Ineligible to download the EV 12.5 ISO, so I started with EV 12.4 preparing the server, when this problem was resolved I download the EV 12.5 ISO and run the Deployment Scanner to see what was missing and the rest is history (this post).

I guess I have to read the Introduction and Planning on the EV 12.5.

PS: I check the  Introduction and Planning of the 12.4 does mention Microsoft OLE DB Driver and the 12.5 say it will install automatically

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Re: "Deployment Scanner" fails to make a connection to SQL

I install the Microsoft® OLE DB Driver 18 for SQL Server® x64 from https://www.microsoft.com/en-us/download/details.aspx?id=56730  and the deployment Scanner work. Thank you very muck

António Mourão