system mailboxes

[sandrine_goetha]

Hello Guys,

WE Use ev11.1.5 with exchange 2010 ans only mailbox archiving

I'm right now preparing everything for the exchange 2016 migration.

I just notice something rather troubling while creating system Mailboxes for my new exchange servers.

regarding my  old system mailboxes for exchange 2010 ( all done a too long time ago for me to remember)

- some are not appearing at all in the sql table Exchange Mailbox Entry

-some appear with a mbxarchivestate of 0

-some appear with a mbxarchivestate of 1.

Can any of you explain me what happens here ?

All the mailboxes are appearing in the GAL.

Thank you for your help as I would like to have all the same

Sandrine

[GertjanA]

Hello Sandrine

After you created the new System Mailbox on Exchange 2016, logon to an EV server using the Vault Service Account, create a profile for that same System Mailbox.

See if it opens.

sometimes replication within Exchange is 'slow' causing the mailboxes to not appear. Are you using DAG's? if necessary, send an email from the VSA mailbox to the system mailbox, so it gets 'activated'. Also (a mailbox gets into the ExchangeMailboxEntry only after provisioning is run. I assume you did, just checking :)

[sandrine_goetha]

Hello Gertjan,

If some of the mailboxes are new ( and it was clear to me they needed a bit of replication time,...) the others are at least one year old. I just can't explain me the difference.

Thanks for taking your time to answer

Sandrine

[GertjanA]

only thing I can think of is the mailbox is hidden (which you state it is not), or perhaps the account is disabled. Not sure where to look next. You might want to attempt to failover the database to another Exchange server, then failback. Just in case..

[sandrine_goetha]

Hello Gertjan

Once again ( I tried to post already few times but it never sticks....should be the heat) than you very much for your help.

As I can now see it is getting a bit deep for this forum ; I asked our consultant for help.

Once again thank you so much

Sandrine

[Marcde]

Hello Sandrine,

having read your initial post a few times you are only questioning why some system mailboxes do appear in the exchange mailbox entry table and if they appear, why with different values right?

In my opinion a system mailbox should not be listed in the mentioned table as this means archiving has been enabled for the mailbox / it has been provisioned which should not be the case at all. If I misunderstood your question just forget what I wrote. 

Regards

Marc

[sandrine_goetha]

Thank you Mark,

This was exactly my point , they shouldn't appear as they shouldn't be archived.

Sandrine