the Vault Cache Diagnostics page is not shown result

[Tonaco_pt]

After upgrading to version 14.1.2 our the "Vault Cache Diagnostics" page does not show any entry.

I check SQL database and there are 18000 entries

select * from ClientVCDiagnostics
order by LogDate

 I checked this Viewing the Vault Cache Diagnostics page and I meet all requirement

again, I'm asking help

[GertjanA]

Hello. I am not sure you can dtrace it, but there might be some logging avalable. I have found that sometimes when such a page does not open, it has to do with permissions on the ASP folders. You might want to check, and grant full access to the VSA account on those.

[Tonaco_pt]

Hi Gertjan,

I can view the page but it does not have any result. I compare with ExchangeArchivingReports.aspx they have the same NTFS permission.

I add this issue with the service call I open with archiving issues.

I'll give feedback when it is resolved

Again thanks for help.