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upgraded 32bit indexes - 1 left over but unable to find it (ev 11.0.1)

JB22
Level 5

Hi,

I have upgraded all of my 32bit indexes but in the management console it still shows 1 32bit index.

I'm unable to find it. When I use the index volume browser and I select only the 32bit indexes to show is says: the search did not return any results.

Any suggestions how I could find the last 32bit index?

I restarted the indexing service but no luck.

We use enterprise vault 11.0.1CHF4

 

Thanks.

Regards,

JB

 

6 REPLIES 6

GertjanA
Moderator
Moderator
Partner    VIP    Accredited Certified

Hello JB,

I do not have the possibility to test, but I have a query which is called "Find 32bindexes with items".

Not sure if this does what I think it does, but you never know:

USE EnterpriseVaultDirectory
Select AR.ArchiveName, IV.RootIdentity, IV.IndexedItems, IV.FolderName, IV.IndexVolumeType from IndexVolume IV
Join Archive AR on IV.RootIdentity = AR.RootIdentity
Where IV.IndexVolumeType = 0
-- and AR.ArchiveName like 'S%'
order by iv.IndexedItems
 

Run against directory database. I recall using the (and AR.ArchiveName like 'S%') to limit the output. If you want to use that too, remove the -- in front, start with A% etc.


 

Regards. Gertjan

JB22
Level 5

Hi Gertjan,

 

Thank you for you quick response.

I ran the query against the directory database, unfortunately it does not return any result.

I guess this means that there aren't any 32bit indexes any more?

Strange the management console keeps saying there is still 1 32bit index.

Something else I could check?

 

Thanks.

JB

GertjanA
Moderator
Moderator
Partner    VIP    Accredited Certified

Hello JB,

Not as far as I know. There might be an 'erroneus' setting in a filed in DB somewhere. I am not sure how EV determines there is one index still 32-bit. It might be worth raising a case at Veritas, to see if they can assist in locating the affected index. I assume you do not have the upgrade tasks anymore, it might be there is an index failed conversion?

 

Regards. Gertjan

JB22
Level 5

I will open a support case at veritas.

Thanks anyway for the help.

 

Have a nice day.

 

Regards,

JB

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

isnt that part of the EV console actually a web page? maybe close everything out, clear IE cache, delete temp files, and try again?

JimmyNeutron
Level 6
Partner Accredited

I wonder if rebuilding the index metadata would help resolve the issue.