06-15-2012 04:34 AM
I found a previous forum entry -
https://www-secure.symantec.com/connect/forums/url-shortcut-points-old-ev-server
we are seeing the same issue -
can open an archived email - however the This message has been archived View original item link points to the old server
Have created the registry entry suggested - FixShortcutLinks Dword and value 1
of note - at a point in time - the old wrong link on archived emails becomes the correct new server link
where is the old link server name being held ? - or how can I change
Solved! Go to Solution.
06-15-2012 05:14 AM
What Jesuswept said, this article explains the process. Just understand it puts load on the EV box
06-15-2012 04:48 AM
What is your EV version ?
06-15-2012 04:58 AM
The version is 9.0.3.1164
06-15-2012 05:09 AM
Did you follow the correct procedure while moving the EV server to another server ?
http://www.symantec.com/business/support/index?page=content&id=TECH55377
06-15-2012 05:11 AM
the registry key should be RestoreShortcutBody, not fixshortcutlinks
06-15-2012 05:14 AM
What Jesuswept said, this article explains the process. Just understand it puts load on the EV box
06-15-2012 06:39 AM
Thank you Bruce - have started report on the user -
will get back on result
06-15-2012 08:24 AM
fixed