I have a user that gets "failed" in synchronizing.
when running dtrace I can see the following:
14/06/2011 12:53:49.725: Could not open the key HKCU- SOFTWARE\KVS\Enterprise Vault\Client\A597DE33E8730644B65C158CD6237DC1\WDS Index Data\Add
14/06/2011 12:53:49.726: Error code 2
14/06/2011 12:53:49.726: Trying to open the HKCU\SOFTWARE\KVS\Enterprise Vault\Client\A597DE33E8730644B65C158CD6237DC1\WDS Index Data\ReIndex key for WDS indexing
14/06/2011 12:53:49.726: Could not open the key HKCU- SOFTWARE\KVS\Enterprise Vault\Client\A597DE33E8730644B65C158CD6237DC1\WDS Index Data\ReIndex
14/06/2011 12:53:49.727: Error code 2
there are no WDS registry settings under the value HKCU\SOFTWARE\KVS\Enterprise Vault\Client\A597DE33E8730644B65C158CD6237DC1
as if it not being created.
The user is full admin, we uninstalled and re-installed the client 9.0.2 fresh - same problem.
anyone seen this problem before?
Solved! Go to Solution.
9.0.2 was installed after by me.
I will add it manually, thought that there is a knows thing about it, but since the user is admin and has permissions to registry it was weird...
BTW, this is a computer that was installed with a ready win7 image with the ev 9.0.1 installed on the image.
I think maybe there's a connection.
I'll add it manually, and do another check on another computer that is installed with this image.
as always Tony - 10X a lot