wrong url in outlook with evclient installed

[GuruPrasadNS]

hi,

i am seeing wrong url, that is insteat of https://vault.company.com/enterprisevault/xxxxxxxxxxxxx i am seeing http://vault.company.com/enterprisevault/xxxxxxxxxxxx. here it is showing http instead of https hence unable to manually store mail items in to vault using the ev client addon buttons in outlook. have tried reinstalling ev client, used resetevclient utility, no go. it is only with one user. whereas auto archiving happening as per the policy. archive explorer or archive search page is not opening and instead saying the url should use https instead of http and the URL tab has http://----- instead of https://-------. Then only i came to know about the url problem. please help if anybody has solution for this.

[Wayne_Humphrey]

Hermann,

Please stop referring to Enterprise Vault as eVault.

[Hermann2009]

are your sure your Enterprise [ ;)] Vault Server works with https?
-> see mmc -> Enterprise Vault -> Directory -> Your Site -> Properties -> use HTTPS on SSL Port, selected?
br
Hermann

[GuruPrasadNS]

Yes, it is configured for https only and it is working well for others. but for this particular user it is going to http. i even did mailbox sync from ev console.

[Rob_Wilcox1]

 Is this user in cached mode?

If yes, then you can :-

a) Use Outlook Spy and delete the hidden message on the inbox, and do another mailbox synch.

b) Use EVPM and zap the mailbox

c) Delete the users OST file, and allow Outlook to create a whole new one the next time it starts (and you'll then get a new hidden message, with your policy settings in it from the server side version of the settings)

[MichelZ]

eVault eVault eVault eVault eVault eVault eVault
eVault eVault eVault eVault eVault eVault eVault

dude... relax :)