03-05-2018 07:38 AM - edited 03-05-2018 07:46 AM
What is CPEP?
Who can join CPEP?
How do I join CPEP?
Can more than one person from a single company join CPEP?
Is there a cost to join CPEP?
Do I need to renew my membership with CPEP every year?
How is CPEP useful to me?
I have a question, how do I contact the CPEP team?
Does CPEP only cover a specific product at Veritas?
Is there a limit on how many interactions I can participate in?
Is there a minimum required amount of interactions I need to participate in to stay in the program?
I moved companies, but still work with Veritas products, can I stay in the program?
How are participants selected for certain interactions?
What type of interactions are available for me to participate in?
Interaction type |
Description |
Format |
Sprint Demo / Sprint Review (Development Demo) |
Development teams showcase their latest work on specific products, solutions, and features for progressive improvement and future enhancements. |
• Web-Conference • On-Demand OR Recurring (Depending on product team) • Group setting OR 1 on 1 (Depending on product team) • Typically 60 minute duration |
Product Overview / Demo |
Solution presentations by product management to provide updates on products and features, and driving discussions around the value proposition, key benefits, and future roadmaps. |
• Web-Conference • On-Demand • Group setting OR 1 on 1 (Depending on product team) • Typically 60 minute duration |
Q&A Interview / Research Interview |
Requirements gathering and concept validation interviews by the product teams. |
• Phone OR web-conference • On-Demand • 1 on 1 engagement • Typically 60 minute duration |
Usability Testing |
Participants use the software OR a working prototype to performance specific tasks while the team observes. Participants and the team often take a few moments for Q&A. |
• Web-Conference • On-Demand • Group setting OR 1:1 • Typically 60-90 minute duration. |
Online Survey |
Research questionnaire conducted by product, support, and even licensing teams to understand specific customer requirements / use-cases. |
• Online • On-Demand • Individually completed • Duration varies based on the survey |
On-Site Visit |
Face-to-face visits to discuss roadmap, environment requirements , challenges, and possible solutions. |
• In-Person • On-Demand • Customer specific • Duration varies based on the engagement |
Proof of Concept |
Feasibility study involving the implementation and usage of certain solutions in a customer’s environment |
• In-Person • On-Demand • Customer specific • Duration varies based on POC Scope |
Alphas / Betas |
Early access and deployment of specific products or features. Often followed by other interactions (eg. Q&A Interview, Online Survey, etc.) |
• Customer owned activity • On-Demand • Customer specific • Duration varies depending on the product team |