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2 folders with unusually large size

Hi everybody.

"C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection"

Capacity of 2 folder  xfer and Quarantine very large
all file File in xfer and Quarantine are automatically generated

please help me!
7 Replies


Please follow this document

Large numbers of .tmp files are being created in the xfer_tmp or 7.5/xfer folder and are being detected as threats

hi, _How to solution


_How to solution multiple computer?  from server or other solution?

_How to prevent infecting other computers?


You need to follow the same steps on other machines too; this seems to be a bug ; clear them manually upgrade to 11.0.6000 version it should fix the issue.

Hi, Can you show me how to do


Can you show me how to do to upgrade version from 11.0.5002 to 11.0.6000

Please help me!


you need to follow this document

Migrating to Symantec Endpoint Protection 11.0 RU6

Hi All; I have upgarded to

Hi All;

I have upgarded to version RU6. But still not solve the error.

Please help me.


sorry for getting late on this issue.
Did you delete those folders before upgrade?
delete those and check those if they come back