AdrianC,
Here's the link to MtBiker's blog for the #altiris channel on IRC:
http://www.symantec.com/connect/blogs/altiris-irc-chat-room
For anyone looking for real time help with Altiris this is a great place to chat with people using the same products you are. Since these folks also have real jobs, be patient when you ask a question.
See you soon!
Cheryl