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Anti-virus tmp files question

leiw
Level 4

Hello

Sorry, I don't know wher to post this post.

Since we have been using Symatec anti-virus, now we are using Kaspersky.

Kaspersky scanned a computer has virus in the following path:

C:\ Documents and Settings\ All Users\ Application Data\ Symantec\ Symantec Endpoint Protection\ xfer\ 4ac176a9.tmp/ 10.exe

C:\ Documents and Settings\ All Users\ Application Data\ Symantec\ Symantec Endpoint Protection\ xfer\ 4ac176a8.tmp/ 10.exe

I have checked this path has a lot of tmp files (120k) , what's those tmp files ?

If manaully delete them, will them respawn ?

Thanks !

2 REPLIES 2

Thomas_K
Level 6

For Kaspersky support visit their forum at http://forum.kaspersky.com/index.php?showforum=5

 

Good luck,

Thomas

riva11
Level 6

Remove tmp folders/files and start a full scan. Also check if Symantec Antvirus has been removed correctly, in case of positive removal , delete unused folders.