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Backup Exec Appliance 3600 Webaccess not found

kranthi_kumar
Level 3
Partner Accredited

HI,

Please see the following details:-

Product Name:- Backup Exec Aplliance 3600 R2

Brief Description of Problem:- Not able to open web console

While try to access appliance through web using ipaddress , it displays an ERROR

 

The webpage cannot be found

Also attached error message in file attachements

if anybody finds resoluiton it will be great..!!

 

 

 
7 REPLIES 7

CraigV
Moderator
Moderator
Partner    VIP    Accredited
Hi, Is this a new issue, or did you perhaps install an application on the appliance which then caused this? Thanks!

cruisen
Level 6
Partner Accredited

Hi Kumar,

 

are you connected to the internet, or do you need even to bypass a proxy to get connected.

 

Re'establish internet connection and wait that certificates get updated automaticaly.

 

Try this to see if it helps?

 

Best regards,

 

Cruisen

 

Vasilis_Peppas
Level 4
Partner Accredited

Hi

 

Does the same thing happen if you try to connect through the management port?

 

kranthi_kumar
Level 3
Partner Accredited

Hi ,

This is a new issue. And i did't install any application on Appliance 

 

kranthi_kumar
Level 3
Partner Accredited

Hi Cruisen,

Thanks for your reply . I tried as you said , still same problem

 

kranthi_kumar
Level 3
Partner Accredited

Hi Vasilis Peppas ,

 

I tried through all ports including Mangement port , But not found any reslolution.

cruisen
Level 6
Partner Accredited

Hi Kumar,

 

to access the appliance you need to type the url with "/ appliance" at the end and all written in minor letters.

 

Do not write like this:  / Appliance !

 

Correct: http//172.16.111.111/appliance

 

otherwise you get an error like this http status 404.

 

Best regards,

 

cruisen