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Can't scan external drive

Bobcat2545
Not applicable

Hello,

I am running Symmantic on Windows 7, 64bit. How can I scan external drives? I tried right clicking and there is no option to scan a folder, I also tried to create a custom scan and just selecting the external drive. Yet the antivirus still attemps to scan the whole computer. Please advise.

Thank You,

1 REPLY 1

deepak_vasudeva
Level 6

Dear Bob,

Did you try mapping the drive and attempting to scan? A variant of this problem has been discussed here: https://www-secure.symantec.com/connect/forums/automatic-scanning-mapped-network-drive