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Cannot file a case

When I enter my "Symantec Support Contact ID number "(15 digits) in "Technical Contact ID" I get this error:

 

1 Solution

Accepted Solutions
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Accepted Solution!

Solution was contacting

Solution was contacting support by e-mail.

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3 Replies
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Re

OK, inline pictures are forbidden, so here's the error message:

The MySupport application has encountered a program error.

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There is a related issue

There is a related issue reported here:

https://www-secure.symantec.com/connect/forums/symantec-mysupport-has-not-been-working-over-week

Highlighted
Accepted Solution!

Solution was contacting

Solution was contacting support by e-mail.

View solution in original post