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Cannot submit a technical case via google chrome: too many redirects

zhitenev
Level 2

Oddly enough, when clicking a "submit a new technical case" I end up in a window with a crashed applet and the "There were too many redirects." error from Chrome. 

Does anyone has the same experience? 

5 REPLIES 5

_r___
Level 6
Certified
Have you tried a different browser?

zhitenev
Level 2

:) yes, in IE11 it works after throwing "the current compatibility setting is not support". What do you think re. problem related to Chrome?

_r___
Level 6
Certified

Looks like that version of Chrome may not be compatible.

zhitenev
Level 2

I have the latest vesrion of Chrome :( 

 

@Brian, do you know if there is a chance to get somone in charge of the my.symantec.com portal look and comment on this discussion? 

_r___
Level 6
Certified

You've posted in the right place and Symantec do check in here so hopefully someone will see it.