cancel
Showing results for 
Search instead for 
Did you mean: 

Corporate

janrip
Not applicable
I am trying to remove corporate symantec from an office computer, but when i put in password to remove it gives me and error message of "1921 symantec antivirus could not be stopped. verify you have priveledges to stop system services" what do I do?
1 ACCEPTED SOLUTION

Accepted Solutions

Vikram_Kumar-SA
Level 5
Employee Accredited
 Call Support and get a copy of SCS Cleanwipe. Remove it using that.

View solution in original post

3 REPLIES 3

Vikram_Kumar-SA
Level 5
Employee Accredited
 Call Support and get a copy of SCS Cleanwipe. Remove it using that.

sandeep_sali
Level 3

Incorrect permissions cause this problem. To fix the problem, follow the directions in the document :

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2002103013521548


If the problem persists, manually uninstall the previously installed version of the program, and then reinstall Symantec AntiVirus server.


For manual uninstallation :-
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2002031914291648

Ajit_Jha
Level 6
Partner Accredited
Simply download the atest Cleanwipe utility to remove Symantec from ur machine.